# customer service
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Last year
2023
All time
uk websites
'It's like buying from China or the US': Brexit causes issues for Irish ordering online from UK
19 Jan 2021
61.2k
81
customer service
Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers
9 Dec 2020
14.9k
44
Complaints
Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
Updated
25 Nov 2020
119k
162
year of the customer
Bus Éireann to give all drivers customer service training for a 'step change' in satisfaction levels
18 Nov 2018
20.0k
57
RESERVED SEATS
Extra staff planned for Irish Rail trains to help deal with seating issues
11 Feb 2018
43.6k
79
dear leo
High Court Master lashes KBC and tells father in arrears to write to Taoiseach
11 Nov 2017
23.5k
Commuters
'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint
20 Oct 2017
12.0k
44
Lights out
"It's the future": Restaurants and cafés are cracking down on smoking outside
29 Jan 2017
31.5k
30
despite all my rage
18 everyday moments that are guaranteed to send you into an irrational rage
11 Oct 2016
12.1k
6
more jeff
A hotel went above and beyond to fulfill this customer's very special Jeff Goldblum request
22 Sep 2016
4.2k
1
while on hold
This guy live-tweeted his 8 hour long customer service call from hell
18 Dec 2015
5.8k
6
sketti
This Facebook joker was crushed by a supermarket in an excellent Eminem battle
29 Sep 2015
5.5k
1
customer care
A Tesco manager's act of kindness towards a cancer patient is going super viral
25 Sep 2015
6.1k
2
booty-ful day
U2 tickets aren't on sale yet but they're ALREADY going for €1,000 online
10 Sep 2015
30.8k
68
future's bright
This startup founded by Irish guys is about to be HUGE... and they found a pretty unique way to tell people
27 Aug 2015
26.0k
8
Sick
Ryanair passenger forced to sit next to vomit on 1.5 hour flight says he was 'definitely conscious of the smell'
18 Aug 2015
41.3k
78
customer service
A guy complained to a supermarket about 'uneven' bread and got the best response
18 Jun 2015
17.6k
5
crowd pleaser
Passengers get stuck on runway, so airline orders pizza for everyone
27 May 2015
49.0k
38
epic rant
This Starbucks employee absolutely lost it at a customer and is now a viral sensation
18 May 2015
10.1k
2
fast friends
Irish guy has loveliest web chat ever with Optical Express customer service agent
5 Feb 2015
10.7k
7
baggage charges
Ryanair's Twitter account just fell for the oldest Ryanair joke in the book
30 Dec 2014
9.2k
at your serivce
Students complain to Tesco with a sonnet and get a wonderfully poetic reply
26 Nov 2014
5.5k
4
Regrets
This clothing brand burned a customer on Twitter, and their response is going viral
19 Oct 2014
14.5k
2
The Customer is Always Right
Why Richard Branson prank-called his own company to speak with Richard Branson
20 Sep 2014
23.0k
8
Switcheroo
I'll take my business elsewhere: three quarters of Irish people switch service providers
26 May 2014
14.8k
26
Call Me Maybe
All the hellish stages you go through when calling Customer Service
19 Mar 2014
21.6k
53
customer service
Michael O'Leary takes customer service to a new level by checking boarding passes himself
6 Dec 2013
28.4k
65