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#Consumer rights

Phones, plans and contracts: How will the closure of Carphone Warehouse in Ireland affect customers?
# Know Your Rights
From TheJournal.ie
# Know Your Rights

Phones, plans and contracts: How will the closure of Carphone Warehouse in Ireland affect customers?

Apr 21st 2021, 3:52 PM 25,169 Views 12 Comments

Contracts should continue as normal – here’s what you need to know.

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)
# Consumer Rights
From TheJournal.ie
# Consumer Rights

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)

Jan 10th 2019, 6:05 AM 58,069 Views 37 Comments

This is despite House of Fraser saying in August that gift cards could be replaced with the full value being honoured.

The government plans to slap a minimum five-year expiration date on all gift cards
# Consumer Rights
From TheJournal.ie
# Consumer Rights

The government plans to slap a minimum five-year expiration date on all gift cards

Jun 5th 2018, 4:03 PM 10,810 Views 21 Comments

The Minister for Business says a lack of vouchers regulation ’causes confusion and worry’ for shoppers.

Inspector says 'an awful lot' of bouncy castles haven't been safety-checked
# Consumer Rights
From TheJournal.ie
# Consumer Rights

Inspector says 'an awful lot' of bouncy castles haven't been safety-checked

Jul 2nd 2017, 7:30 AM 12,946 Views 26 Comments

Bouncy castles are one of many holiday-related items people are being warned to ensure they are safety-certified.

Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?
# Consumer Rights
From TheJournal.ie
# Consumer Rights

Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?

Dec 26th 2015, 10:00 AM 11,603 Views 7 Comments

It’s the time of year when people need to know their consumer rights – here’s the lowdown.

The European Union has a bone to pick with Disneyland
# Consumer Rights
From TheJournal.ie
# Consumer Rights

The European Union has a bone to pick with Disneyland

Jul 29th 2015, 7:21 AM 21,304 Views 34 Comments

Are customers some certain countries being charged more?

Shoppers should soon get a lot more rights - here's how
# Consumer Protection
From TheJournal.ie
# Consumer Protection

Shoppers should soon get a lot more rights - here's how

May 25th 2015, 2:07 PM 21,610 Views 29 Comments

Consumer laws are about to get a shake up.

Getting a refund for that iPhone app you don't want has become a lot easier
# Consumer Rights
From TheJournal.ie
# Consumer Rights

Getting a refund for that iPhone app you don't want has become a lot easier

Dec 29th 2014, 5:05 PM 11,876 Views 7 Comments

iPhone and iPad users now have 14 days to request a refund for any app, song, album or book they purchase without having to give a reason.

I've been given a horrendous gift? Can I return it? Here are your consumer rights...
# I Love It Really I Do...
From TheJournal.ie
# I Love It Really I Do...

I've been given a horrendous gift? Can I return it? Here are your consumer rights...

Dec 26th 2014, 6:30 PM 12,975 Views 5 Comments

Changed your mind? Got a horrible jumper? Or is something simply broken?

Which industry did Irish consumers complain about most in 2013?
# Kick Up A Fuss
From TheJournal.ie
# Kick Up A Fuss

Which industry did Irish consumers complain about most in 2013?

Aug 29th 2014, 10:18 PM 20,996 Views 8 Comments

No prizes…

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency
# Know Your Rights
From TheJournal.ie
# Know Your Rights

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

Jul 29th 2014, 6:30 AM 9,238 Views 11 Comments

The National Consumer Agency received 56,000 contacts last year.

Column: Today you will see one way the EU does actually make life better
# Pre-ticked Boxes
From TheJournal.ie
# Pre-ticked Boxes

Column: Today you will see one way the EU does actually make life better

Jul 1st 2014, 1:30 PM 26 Views 37 Comments

Promise, says minister for state Paschal Donohoe, who wants you to know that consumer is a winner under new EU legislation.

Hate hidden fees and extra charges? They will be a thing of the past from today
# Hidden Charges
From TheJournal.ie
# Hidden Charges

Hate hidden fees and extra charges? They will be a thing of the past from today

Jun 14th 2014, 9:00 AM 18,099 Views 29 Comments

New legislation that boosts consumer rights comes into effect.

Consumer agency wants to make contracts fairer
# On The Dotted Line
From TheJournal.ie
# On The Dotted Line

Consumer agency wants to make contracts fairer

Jun 5th 2014, 7:30 AM 4,624 Views 12 Comments

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

'A powerful watchdog with real teeth': Ireland to get a new consumer body
# Consumer Rights
From TheJournal.ie
# Consumer Rights

'A powerful watchdog with real teeth': Ireland to get a new consumer body

Mar 31st 2014, 2:06 PM 6,257 Views 19 Comments

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

The State still puts banking needs ahead of people's rights - FLAC
# Soft Touch
From TheJournal.ie
# Soft Touch

The State still puts banking needs ahead of people's rights - FLAC

Mar 7th 2014, 1:38 PM 4,922 Views 28 Comments

The Free Legal Advice Centres says boom time soft-touch regulation “persists to this day”

Xtra-vision reverses policy on pre-ordered Xbox One consoles
# Game Change
From TheJournal.ie
# Game Change

Xtra-vision reverses policy on pre-ordered Xbox One consoles

Nov 26th 2013, 1:59 PM 33,711 Views 81 Comments

From today, any person who collects their pre-ordered XBox One will not have to purchase an additional game in order to receive their console.

Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought
# No Deal
From TheJournal.ie
# No Deal

Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought

Nov 25th 2013, 10:28 PM 52,993 Views 141 Comments

This requirement was asked of pre-order customers even if they had already paid in full for the new Xbox One console.

Roaming charges in the EU could be banned soon
# Phone Bill
From TheJournal.ie
# Phone Bill

Roaming charges in the EU could be banned soon

Sep 11th 2013, 9:48 PM 8,660 Views 48 Comments

The new legislative package launched today could bring the end to roaming charges and compulsory 24 month contracts.

Consumer watchdog took over 100 actions in 2012
# All About The Price Tag
From TheJournal.ie
# All About The Price Tag

Consumer watchdog took over 100 actions in 2012

Jul 11th 2013, 8:28 PM 5,411 Views 8 Comments

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

Ofcom sets out proposals to tackle mid-contract price rises
# Consumers
From TheJournal.ie
# Consumers

Ofcom sets out proposals to tackle mid-contract price rises

Jan 3rd 2013, 11:48 AM 3,927 Views 9 Comments

The regulator is considering introducing rules allowing customers to exit their contract without penalty if prices are raised in the middle of a contract term.

Cyber Monday shoppers urged to know their rights
# Cyber Monday
From TheJournal.ie
# Cyber Monday

Cyber Monday shoppers urged to know their rights

Nov 26th 2012, 9:01 AM 5,184 Views 11 Comments

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

Facebook privacy concerns are on the rise, says consumer report
# Facebook
From TheJournal.ie
# Facebook

Facebook privacy concerns are on the rise, says consumer report

May 4th 2012, 4:48 PM 3,352 Views 14 Comments

Oversharing and excessive data collection are growing concerns of Facebook users, a US consumer reports has claimed.

Blow for Ryanair as ECJ set to uphold ash cloud challenge
# Ash Cloud
From TheJournal.ie
# Ash Cloud

Blow for Ryanair as ECJ set to uphold ash cloud challenge

Mar 23rd 2012, 10:30 AM 1,722 Views 7 Comments

The ECJ’s advocate-general is likely to uphold a complaint from a Dubliner whose flight was cancelled during the 2010 disruption.