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Dublin: 14 °C Tuesday 20 August, 2019

#Consumer rights

From TheJournal.ie House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones) Consumer Rights

House of Fraser won't be honouring or reissuing Irish gift cards (but it is reissuing British ones)

This is despite House of Fraser saying in August that gift cards could be replaced with the full value being honoured.

From TheJournal.ie The government plans to slap a minimum five-year expiration date on all gift cards Consumer Rights

The government plans to slap a minimum five-year expiration date on all gift cards

The Minister for Business says a lack of vouchers regulation ’causes confusion and worry’ for shoppers.

From TheJournal.ie Inspector says 'an awful lot' of bouncy castles haven't been safety-checked Consumer Rights

Inspector says 'an awful lot' of bouncy castles haven't been safety-checked

Bouncy castles are one of many holiday-related items people are being warned to ensure they are safety-certified.

From TheJournal.ie Aunt Mary has bought you another horrible Christmas jumper. So, can you return it? Consumer Rights

Aunt Mary has bought you another horrible Christmas jumper. So, can you return it?

It’s the time of year when people need to know their consumer rights – here’s the lowdown.

From TheJournal.ie The European Union has a bone to pick with Disneyland Consumer Rights

The European Union has a bone to pick with Disneyland

Are customers some certain countries being charged more?

From TheJournal.ie Shoppers should soon get a lot more rights - here's how Consumer Protection

Shoppers should soon get a lot more rights - here's how

Consumer laws are about to get a shake up.

From TheJournal.ie Getting a refund for that iPhone app you don't want has become a lot easier Consumer Rights

Getting a refund for that iPhone app you don't want has become a lot easier

iPhone and iPad users now have 14 days to request a refund for any app, song, album or book they purchase without having to give a reason.

From TheJournal.ie I've been given a horrendous gift? Can I return it? Here are your consumer rights... I Love It Really I Do...

I've been given a horrendous gift? Can I return it? Here are your consumer rights...

Changed your mind? Got a horrible jumper? Or is something simply broken?

From TheJournal.ie Which industry did Irish consumers complain about most in 2013? Kick Up A Fuss
From TheJournal.ie Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency Know Your Rights

Ryanair, Aer Lingus and Greyhound among companies pursued by consumer agency

The National Consumer Agency received 56,000 contacts last year.

From TheJournal.ie Column: Today you will see one way the EU does actually make life better Pre-ticked Boxes

Column: Today you will see one way the EU does actually make life better

Promise, says minister for state Paschal Donohoe, who wants you to know that consumer is a winner under new EU legislation.

From TheJournal.ie Hate hidden fees and extra charges? They will be a thing of the past from today Hidden Charges

Hate hidden fees and extra charges? They will be a thing of the past from today

New legislation that boosts consumer rights comes into effect.

From TheJournal.ie Consumer agency wants to make contracts fairer On The Dotted Line

Consumer agency wants to make contracts fairer

Have you a contract that automatically renews or has unequal obligations? Then you should read this.

From TheJournal.ie 'A powerful watchdog with real teeth': Ireland to get a new consumer body Consumer Rights

'A powerful watchdog with real teeth': Ireland to get a new consumer body

The Competition and Consumer Protection Bill 2014 will also ‘modernise’ laws relating to media mergers.

From TheJournal.ie The State still puts banking needs ahead of people's rights - FLAC Soft Touch

The State still puts banking needs ahead of people's rights - FLAC

The Free Legal Advice Centres says boom time soft-touch regulation “persists to this day”

From TheJournal.ie Xtra-vision reverses policy on pre-ordered Xbox One consoles Game Change

Xtra-vision reverses policy on pre-ordered Xbox One consoles

From today, any person who collects their pre-ordered XBox One will not have to purchase an additional game in order to receive their console.

From TheJournal.ie Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought No Deal

Anger as Xtra-Vision doesn’t honour Xbox pre-orders unless extra game is bought

This requirement was asked of pre-order customers even if they had already paid in full for the new Xbox One console.

From TheJournal.ie Roaming charges in the EU could be banned soon Phone Bill

Roaming charges in the EU could be banned soon

The new legislative package launched today could bring the end to roaming charges and compulsory 24 month contracts.

From TheJournal.ie Consumer watchdog took over 100 actions in 2012 All About The Price Tag

Consumer watchdog took over 100 actions in 2012

The National Consumer Agency issued 71 on the spot fines to traders who incorrectly displayed their prices last year, issuing notices to a further 40.

From TheJournal.ie Ofcom sets out proposals to tackle mid-contract price rises Consumers

Ofcom sets out proposals to tackle mid-contract price rises

The regulator is considering introducing rules allowing customers to exit their contract without penalty if prices are raised in the middle of a contract term.

From TheJournal.ie Cyber Monday shoppers urged to know their rights Cyber Monday

Cyber Monday shoppers urged to know their rights

The NCA says there are certain risks with online shopping, particularly the non-delivery of goods or if consumers wish to return an item.

From TheJournal.ie Facebook privacy concerns are on the rise, says consumer report Facebook

Facebook privacy concerns are on the rise, says consumer report

Oversharing and excessive data collection are growing concerns of Facebook users, a US consumer reports has claimed.

From TheJournal.ie Blow for Ryanair as ECJ set to uphold ash cloud challenge Ash Cloud

Blow for Ryanair as ECJ set to uphold ash cloud challenge

The ECJ’s advocate-general is likely to uphold a complaint from a Dubliner whose flight was cancelled during the 2010 disruption.