#customers
Irish banks are fond of customer-first slogans - but the Central Bank says they're not living up to them
The review found there is still a crisis-era mindset in several executive committees.
Tesco Mobile got a slap on the wrist for months of overcharging customers on EU roaming
The communications regulator found the mobile carrier was not complying with EU rules.
3,400 new victims of tracker mortgage scandal identified
37,100 customers affected by the scandal have now been identified, with €459 million in redress paid to date.
Tech retailer Click.ie to go into liquidation after months of customer complaints
The company sells refurbished smartphones at marked down prices.
Fuming customers say tech retailer Click.ie hasn't shipped their phones or issued receipts
The company sells refurbished smartphones at at marked down prices.
How Much of a Horrible Customer Are You?
The sales are bringing out the worst in us all.
Click.ie says tech products are being shipped as customers panic about Christmas gifts
Customers have also complained that the company is ignoring their calls.
Does Irish Water have your correct details? At least 19,000 customers need to get in touch so they can get their refund
The water utility plans to send out over 100,000 emails and 30,000 texts to customers to ensure that the process is as efficient as possible.
Eir fined over €10,500 after it admitted overcharging customers
The case was heard in Dublin District Court.
Ryanair denies splitting up families on flights, but customers are not happy
Passengers are being charged extra to sit together, but the airline has denied changing its policy.
British Airways cancels all flights from Heathrow and Gatwick after massive IT failure
Some passengers have suggested that the outage was caused by a lightning strike.
Ryanair's marketing chief: 'I don't want customers to love us'
Kenny Jacobs said the budget airline is now ‘nice enough’.
"It's the future": Restaurants and cafés are cracking down on smoking outside
Two business owners told us why they’ve done it.
Explainer: How people on tracker mortgages were shafted by financial institutions
There have been calls for gardaí to investigate the tracker mortgage scandal.
ESB to replace 27,000 meters that may be overcharging customers
It estimates that around 10% of these could be faulty.
Irish Water revenue from bills slashed almost in half
The suspension of charges was announced by the government as the fifth bill was being issued to customers.
Over 70 Tesco outlets to go on strike from Monday
The workers are protesting changes to contacts for up to 300 staff members.
The post-Christmas sales are a 'mixed bag' for Irish retailers
Footfall is down, but spending is up.
Customers warned over fire-risk tumble dryers
The affected brands are all marketed in Ireland.
Complaints upheld against two Irish food retailers about their special offers
Customers at Dunnes Stores and Supervalu both felt they got an unfair deal.
Post Office aims to fill customer service gap left by banks with new current accounts
An Post has seen its business impacted by a movement away from cash payments.
Irish Water's getting 300% more calls today than usual
It’s all because of something pretty simple.
UK in 'chaos' over plastic bag levy. What's all the fuss about? We did that 13 years ago...
The year of Saipan and Nadine Coyle forgetting her age we began paying for our plastic bags.
UPC customers are now Virgin Media customers - so will our remote controls work now?
Their CEO says they will. But what else will the UPC rebrand mean for existing customers?
This Dublin pub is sharing nightmare customer stories
The takeaway? People who work in pubs are SAINTS.
Eircom says services are returning to normal today
The loss of service yesterday impacted customers south of the country and in Dublin.
These diners are being called the 'worst customers ever' for leaving a waitress this 'tip'
‘LOL’. Nice, real nice.
The Bank of Ireland is moving in the right direction on mortgages
The bank has made cuts to its fixed-rate mortgages.
Bank of Ireland customers can access their accounts again after being locked out
The bank has apologised for any inconvenience caused.
Three says issues with mobile service resolved
Thousands of customers were experiencing difficulties since yesterday afternoon.
Poll: Would you shop in Dunnes today?
Or would you avoid the shops in support of the workers?
Starbucks stops writing 'race together' on cups after 'cascade of negativity'
They haven’t given up on the whole idea though.
Vodafone lost 278 customers A DAY in 2014
The telecoms giant is struggling to compete in the 4G data pack market here
VHI customer? A small bit of good news for you
Might save you a few bob.
Ryanair says beware of 'screenscraper' websites that use its name to sell flights
The airline has won a case against a site that used its URL.
Galway County Council calls on Government to suspend water charges
The motion was put forward by Independent Councillor James Charity.
UPC broadband back up after technical difficulties across parts of Dublin
Engineers worked to fix the problem, said the broadband provider.
Fourth man appears in court over cocaine seizure off Irish coast
The man was charged last night by police in the United Kingdom.
Delayed wage payments should be in accounts by end of day
Bank of Ireland said many payments have already been processed and apologised for the delay.
Had a Paddy Power account in 2010? You need to read this
The company has alerted An Garda Síochána and the Data Protection Commissioner’s office about the incident.
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