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#customers

Irish banks are fond of customer-first slogans - but the Central Bank says they're not living up to them

Jul 24th 2018, 2:30 PM 13,527 39

#CULTURE
Tesco Mobile got a slap on the wrist for months of overcharging customers on EU roaming

May 6th 2018, 9:15 AM 18,893 32

#SANCTIONED
3,400 new victims of tracker mortgage scandal identified

Apr 25th 2018, 12:01 PM 13,673 55

#TRACKER MORTGAGE SCANDAL
Tech retailer Click.ie to go into liquidation after months of customer complaints

Apr 16th 2018, 12:28 PM 29,468 29

#LIQUIDATION
Fuming customers say tech retailer Click.ie hasn't shipped their phones or issued receipts

Mar 26th 2018, 12:05 AM 52,734 48

#IN THE POST
How Much of a Horrible Customer Are You?

Dec 29th 2017, 3:30 PM 7,657 2

#SALES TIME
Click.ie says tech products are being shipped as customers panic about Christmas gifts

Dec 18th 2017, 6:28 PM 27,012 35

#IN THE POST
Does Irish Water have your correct details? At least 19,000 customers need to get in touch so they can get their refund

Dec 7th 2017, 11:50 AM 13,830 49

#REFUNDS
Eir fined over €10,500 after it admitted overcharging customers

Oct 9th 2017, 6:30 PM 20,213 42

#COURTS
Ryanair denies splitting up families on flights, but customers are not happy

Jul 2nd 2017, 6:00 AM 71,753 116

#SEAT ALLOCATION
British Airways cancels all flights from Heathrow and Gatwick after massive IT failure

May 27th 2017, 1:33 PM 32,362 28

#COMPUTER OUTAGE
Ryanair's marketing chief: 'I don't want customers to love us'

May 13th 2017, 6:30 AM 23,281 54

#TRANSPORT
"It's the future": Restaurants and cafés are cracking down on smoking outside

Jan 29th 2017, 7:45 AM 31,159 30

#LIGHTS OUT
Explainer: How people on tracker mortgages were shafted by financial institutions

Jan 24th 2017, 6:21 PM 33,331 48

#BANKING ERROR
ESB to replace 27,000 meters that may be overcharging customers

Dec 20th 2016, 8:40 AM 22,154 30

#REFUNDED
Irish Water revenue from bills slashed almost in half

Jul 11th 2016, 1:13 PM 24,257 133

#WATER CHARGES
Over 70 Tesco outlets to go on strike from Monday

May 11th 2016, 5:42 PM 38,523 113

#TESCO STRIKE
The post-Christmas sales are a 'mixed bag' for Irish retailers

Dec 29th 2015, 6:10 AM 18,540 22

#HIGH STREET
Customers warned over fire-risk tumble dryers

Nov 24th 2015, 10:45 AM 29,508 28

#INDESIT
Complaints upheld against two Irish food retailers about their special offers

Nov 19th 2015, 6:10 AM 55,962 31

#NOT SO SPECIAL
Post Office aims to fill customer service gap left by banks with new current accounts

Nov 11th 2015, 4:20 PM 12,987 29

#DIVERSIFICATION
Irish Water's getting 300% more calls today than usual

Oct 6th 2015, 4:34 PM 25,125 121

#HANGIN ON THE TELEPHONE
UK in 'chaos' over plastic bag levy. What's all the fuss about? We did that 13 years ago...

Oct 5th 2015, 8:00 PM 36,260 78

#PAY UP
UPC customers are now Virgin Media customers - so will our remote controls work now?

Oct 1st 2015, 7:30 PM 47,654 54

#WHAT WILL IT MEAN?
This Dublin pub is sharing nightmare customer stories

Sep 28th 2015, 9:00 PM 30,066 8

#THOMAS HOUSE
Eircom says services are returning to normal today

Sep 3rd 2015, 3:57 PM 9,350 20

#ERROR
These diners are being called the 'worst customers ever' for leaving a waitress this 'tip'

Aug 26th 2015, 8:24 AM 12,794 12

#A LITTLE RESPECT
The Bank of Ireland is moving in the right direction on mortgages

May 29th 2015, 7:52 PM 12,194 56

#THE RIGHT DIRECTION
Bank of Ireland customers can access their accounts again after being locked out

May 3rd 2015, 4:21 PM 32,998 41

#BAD BUZZ
Three says issues with mobile service resolved

Apr 7th 2015, 9:03 AM 11,988 37

#CALL ME MAYBE
Poll: Would you shop in Dunnes today?

Apr 2nd 2015, 9:18 AM 66,452 214

#YOUR SAY
Starbucks stops writing 'race together' on cups after 'cascade of negativity'

Mar 24th 2015, 7:36 AM 15,154 30

#TALKING SHOP
Vodafone lost 278 customers A DAY in 2014

Feb 6th 2015, 5:11 PM 28,805 118

#SEE YA
VHI customer? A small bit of good news for you

Jan 27th 2015, 11:52 AM 16,476 8

#VHI
Ryanair says beware of 'screenscraper' websites that use its name to sell flights

Jan 8th 2015, 6:25 PM 16,603 39

#DON'T FLY WITH ME
Galway County Council calls on Government to suspend water charges

Oct 25th 2014, 3:31 PM 17,407 69

#IRISH WATER
UPC broadband back up after technical difficulties across parts of Dublin

Sep 30th 2014, 6:00 PM 21,711 41

#COMPUTER SAYS NO
Fourth man appears in court over cocaine seizure off Irish coast

Sep 27th 2014, 7:50 PM 10,191 0

#LEEDS
Delayed wage payments should be in accounts by end of day

Aug 28th 2014, 9:02 AM 25,257 74

#PAY DAY
Had a Paddy Power account in 2010? You need to read this

Jul 31st 2014, 2:39 PM 34,971 31

#HACKING