# customers
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Last year
2023
Cost of Living
Govt acting like commentators by failing to ensure energy companies pass on savings, says SF
3 May 2023
8.5k
16
All time
Banking
Electric Ireland moves to reassure KBC and Ulster Bank customers over direct debit switchovers
25 May 2022
18.0k
7
banking switch
Central Bank says more needs to be done to help customers as banks exit Irish market
17 May 2022
15.3k
9
uk websites
'It's like buying from China or the US': Brexit causes issues for Irish ordering online from UK
19 Jan 2021
61.2k
81
special measures
An Post extends opening times and brings in special measures to lower coronavirus risk to customers and staff
17 Mar 2020
85.6k
48
Culture
Irish banks are fond of customer-first slogans - but the Central Bank says they're not living up to them
24 Jul 2018
13.8k
37
Sanctioned
Tesco Mobile got a slap on the wrist for months of overcharging customers on EU roaming
6 May 2018
19.3k
32
tracker mortgage scandal
3,400 new victims of tracker mortgage scandal identified
25 Apr 2018
13.8k
52
Liquidation
Tech retailer Click.ie to go into liquidation after months of customer complaints
16 Apr 2018
31.1k
28
In the Post
Fuming customers say tech retailer Click.ie hasn't shipped their phones or issued receipts
26 Mar 2018
53.5k
48
In the Post
Click.ie says tech products are being shipped as customers panic about Christmas gifts
18 Dec 2017
27.2k
35
Refunds
Does Irish Water have your correct details? At least 19,000 customers need to get in touch so they can get their refund
7 Dec 2017
13.9k
49
seat allocation
Ryanair denies splitting up families on flights, but customers are not happy
2 Jul 2017
72.6k
115
computer outage
British Airways cancels all flights from Heathrow and Gatwick after massive IT failure
27 May 2017
32.4k
28
Lights out
"It's the future": Restaurants and cafés are cracking down on smoking outside
29 Jan 2017
31.5k
30
banking error
Explainer: How people on tracker mortgages were shafted by financial institutions
24 Jan 2017
33.7k
48
not so special
Complaints upheld against two Irish food retailers about their special offers
19 Nov 2015
56.7k
31
diversification
Post Office aims to fill customer service gap left by banks with new current accounts
11 Nov 2015
13.1k
29
Pay Up
UK in 'chaos' over plastic bag levy. What's all the fuss about? We did that 13 years ago...
5 Oct 2015
36.4k
77
what will it mean?
UPC customers are now Virgin Media customers - so will our remote controls work now?
1 Oct 2015
47.9k
54
A little respect
These diners are being called the 'worst customers ever' for leaving a waitress this 'tip'
26 Aug 2015
12.9k
12
the right direction
The Bank of Ireland is moving in the right direction on mortgages
29 May 2015
12.3k
56
bad buzz
Bank of Ireland customers can access their accounts again after being locked out
3 May 2015
33.9k
41
talking shop
Starbucks stops writing 'race together' on cups after 'cascade of negativity'
24 Mar 2015
15.2k
29