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#customers

Delayed wage payments should be in accounts by end of day
# Pay Day
From TheJournal.ie
# Pay Day

Delayed wage payments should be in accounts by end of day

Aug 28th 2014, 9:02 AM 25,371 Views 74 Comments

Bank of Ireland said many payments have already been processed and apologised for the delay.

Had a Paddy Power account in 2010? You need to read this
# Hacking
From TheJournal.ie
# Hacking

Had a Paddy Power account in 2010? You need to read this

Jul 31st 2014, 2:39 PM 35,016 Views 31 Comments

The company has alerted An Garda Síochána and the Data Protection Commissioner’s office about the incident.

Expansion of Leixlip Water Treatment Plant means more water for Dublin
# Water Supply
From TheJournal.ie
# Water Supply

Expansion of Leixlip Water Treatment Plant means more water for Dublin

Jun 28th 2014, 12:10 PM 7,587 Views 28 Comments

The reservoir supplies water for over 130,000 customers in the Greater Dublin area.

These Ryanair customers were unhappy with the airline's response to flight chaos
# Strrrrrrrrrrike
From TheJournal.ie
# Strrrrrrrrrrike

These Ryanair customers were unhappy with the airline's response to flight chaos

Jun 25th 2014, 6:06 PM 24,779 Views 60 Comments

Do you know your rights as an airline customer?

Businesses in Northern Ireland fall victim to 'sophisticated credit card scam'
# Fraud
From TheJournal.ie
# Fraud

Businesses in Northern Ireland fall victim to 'sophisticated credit card scam'

May 16th 2014, 3:59 PM 10,108 Views 0 Comments

Police said a number of business people have already been defrauded out of significant sums of money.

Four months on and Christmas Direct customers STILL waiting for refunds
# Supply Issues
From TheJournal.ie
# Supply Issues

Four months on and Christmas Direct customers STILL waiting for refunds

May 5th 2014, 8:15 AM 14,946 Views 34 Comments

The company says it hopes to have all refunds sorted out within three to four months.

Customers refunded after Ulster Bank ATM glitch
# Ulster Bank
From TheJournal.ie
# Ulster Bank

Customers refunded after Ulster Bank ATM glitch

Apr 25th 2014, 9:10 AM 10,032 Views 13 Comments

ATM withdrawals earlier in the week had been duplicated but the bank said this issue has now been resolved.

There's a very special job opening at this Dublin antique shop
# Jobfairy
# Jobfairy

There's a very special job opening at this Dublin antique shop

Apr 15th 2014, 8:28 AM 4,927 Views 1 Comment

Jobfairy, at your service.

Over 15,000 gas and electricity customers were cut-off for not paying in 2013
# Bills Bills Bills
From TheJournal.ie
# Bills Bills Bills

Over 15,000 gas and electricity customers were cut-off for not paying in 2013

Apr 1st 2014, 10:01 AM 5,684 Views 24 Comments

That’s down significantly on the previous year.

"I'm behind in bills" - customers continue to wait for Christmas Direct refunds
# Customers
From TheJournal.ie
# Customers

"I'm behind in bills" - customers continue to wait for Christmas Direct refunds

Feb 22nd 2014, 10:45 AM 16,279 Views 27 Comments

One customer said putting money away with the online company was the only way they could afford Christmas presents for their children.

The 9 at 9: Wednesday
# The 9 At 9
From TheJournal.ie
# The 9 At 9

The 9 at 9: Wednesday

Jan 22nd 2014, 8:55 AM 6,977 Views 14 Comments

Good morning! Here are nine things you need to know as you start your day…

7,000 without power after bad weather brings electricity lines down
# Weather Watch
From TheJournal.ie
# Weather Watch

7,000 without power after bad weather brings electricity lines down

Dec 19th 2013, 7:34 AM 7,531 Views 16 Comments

ESB Network crews will go out at first light this morning to assess the damage and work to restore power.

Additional consumer protections for debt management firms published
# Debt
From TheJournal.ie
# Debt

Additional consumer protections for debt management firms published

Nov 26th 2013, 7:16 PM 2,795 Views 6 Comments

The draft paper proposes debt management firms should provide more information to customers about the service they offer and their charges.

Despite reports, Musgrave has 'no plans to launch a bank'
# Banking
From TheJournal.ie
# Banking

Despite reports, Musgrave has 'no plans to launch a bank'

Nov 24th 2013, 2:59 PM 10,170 Views 13 Comments

A Sunday Independent article today suggested that the Cork-based retail company was planning on setting up its own bank.

Latvia probes store disaster as hopes dim of finding survivors
# Tragedy
From TheJournal.ie
# Tragedy

Latvia probes store disaster as hopes dim of finding survivors

Nov 23rd 2013, 1:04 PM 5,899 Views 2 Comments

Rescuers have been combing the ruins of the Riga supermarket for bodies.

Aer Lingus Regional adds 50 extra UK flights including new route to Newcastle
# Winter Schedule
From TheJournal.ie
# Winter Schedule

Aer Lingus Regional adds 50 extra UK flights including new route to Newcastle

Oct 29th 2013, 8:20 AM 13,278 Views 45 Comments

The airline also announced the addition of 10,000 seats to London Southend due to increased popularity with the route.

Budget changes will affect 1.4 million health insurance customers
# Tax Relief
From TheJournal.ie
# Tax Relief

Budget changes will affect 1.4 million health insurance customers

Oct 18th 2013, 12:13 PM 8,624 Views 30 Comments

The cap on the tax relief on health insurance policies will increase the costs for customers.

Store figures out how to stop people 'borrowing' clothes for event and returning them later
# Wardrobing
From TheJournal.ie
# Wardrobing

Store figures out how to stop people 'borrowing' clothes for event and returning them later

Sep 21st 2013, 5:00 PM 26,013 Views 23 Comments

Bloomingdale’s in New York has come up with a new tag that is so visible, you can’t possibly wear the clothes out until you remove it.

Over 15 per cent of Permanent TSB's home loan customers are in arrears
# Permanent TSB
From TheJournal.ie
# Permanent TSB

Over 15 per cent of Permanent TSB's home loan customers are in arrears

Aug 29th 2013, 11:58 AM 4,125 Views 21 Comments

Pre-tax losses for the bank have fallen from €587 million in the first half of 2012 to €131 million in the first six months of this year.

Complaints to Financial Services Ombudsman up almost a third
# Customers
From TheJournal.ie
# Customers

Complaints to Financial Services Ombudsman up almost a third

Aug 21st 2013, 10:36 AM 3,756 Views 4 Comments

4,676 complaints were made by customers between January and June of this year.

One in 10 small businesses use debt collection agents to get money owed
# Money Money Money
From TheJournal.ie
# Money Money Money

One in 10 small businesses use debt collection agents to get money owed

Aug 21st 2013, 6:45 AM 4,117 Views 11 Comments

Small businesses are having to wait an average of 62 days to get paid by creditors.

EBS apologises after double-charging error on debit cards
# Debit Card
From TheJournal.ie
# Debit Card

EBS apologises after double-charging error on debit cards

Aug 20th 2013, 2:04 PM 5,287 Views 11 Comments

The former building society said today that the issue affected approximately 2,500 transactions.

Late payment from customers is the 'biggest challenge' for businesses
# Late Payment
From TheJournal.ie
# Late Payment

Late payment from customers is the 'biggest challenge' for businesses

Aug 20th 2013, 9:22 AM 4,264 Views 5 Comments

A new survey also found that Irish businesses in the UK are outperforming their UK counterparts in a number of areas.

Chinese zoo tried to pass off a furry dog as a lion
# Woof Woof
From TheJournal.ie
# Woof Woof

Chinese zoo tried to pass off a furry dog as a lion

Aug 15th 2013, 8:12 PM 19,928 Views 66 Comments

Paying customers to the zoo are said to be outraged by the “cheating” zoo.

Warning that gas price hike could cause hardship for elderly
# Age Action
From TheJournal.ie
# Age Action

Warning that gas price hike could cause hardship for elderly

Aug 10th 2013, 6:13 PM 5,197 Views 66 Comments

Age Action said that some people may have to choose between food and fuel if Bord Gáis is allowed to raise domestic gas prices.

Ulster Bank introduces new overdraft fees
# Banking
From TheJournal.ie
# Banking

Ulster Bank introduces new overdraft fees

Jul 16th 2013, 11:47 AM 9,062 Views 28 Comments

The bank has announced a €25 annual fee for certain customers.

Greyhound says government to blame for new increase in waste collection prices
# Rubbish
From TheJournal.ie
# Rubbish

Greyhound says government to blame for new increase in waste collection prices

Jul 5th 2013, 6:15 AM 8,160 Views 74 Comments

The government is increasing the levy on how much waste collection companies pay to dump landfill – which means a price increase for Greyhound customers.

Concerns about short notice given to Irish Rail customers over backcharges
# Tech Fault
From TheJournal.ie
# Tech Fault

Concerns about short notice given to Irish Rail customers over backcharges

Jun 7th 2013, 1:55 PM 20,206 Views 62 Comments

Did you think you had taken that train for free?

50 jobs lost as Citi Bank announce Waterford office closure
# Jobswatch
From TheJournal.ie
# Jobswatch

50 jobs lost as Citi Bank announce Waterford office closure

May 15th 2013, 6:16 PM 8,298 Views 19 Comments

The Waterford branch will close by the end of the year.

Consumers shopping more often to hunt for bargains
# Consumers
From TheJournal.ie
# Consumers

Consumers shopping more often to hunt for bargains

Apr 19th 2013, 9:02 AM 5,942 Views 22 Comments

Retailers say customers are buying less branded products and are shopping around more.

Tesco chief outlines changes after horsemeat scandal
# Tesco
From TheJournal.ie
# Tesco

Tesco chief outlines changes after horsemeat scandal

Feb 16th 2013, 1:57 PM 8,341 Views 52 Comments

The company is to introduce new testing – but assured its customers that the changes won’t mean more expensive products.

UPC says it now has over one million subscribers in Ireland
# UPC
From TheJournal.ie
# UPC

UPC says it now has over one million subscribers in Ireland

Feb 14th 2013, 10:53 AM 7,500 Views 62 Comments

The broadband, phone and TV provider had strong growth in 2012 with a nearly 50 per cent increase in phone customers.

Aer Arann announces new routes, 16% rise in passenger numbers
# Aer Arann
From TheJournal.ie
# Aer Arann

Aer Arann announces new routes, 16% rise in passenger numbers

Feb 12th 2013, 3:49 PM 11,252 Views 39 Comments

The airline said it has completed a successful restructuring programme which signals a “new beginning” for the company.

Ryanair reports profits of €18m in third quarter of 2012
# Ryanair
From TheJournal.ie
# Ryanair

Ryanair reports profits of €18m in third quarter of 2012

Jan 28th 2013, 7:35 AM 3,594 Views 28 Comments

A survey conducted by the airline shows 87 per cent of customers were satisfied or very satisfied with their flight.

Over 75 per cent of people do their Christmas shopping at work
# Shopping
From TheJournal.ie
# Shopping

Over 75 per cent of people do their Christmas shopping at work

Dec 21st 2012, 7:00 AM 2,942 Views 14 Comments

A new survey also showed that only 9 per cent of people will buy Irish this festive season.

Netflix faces US penalty for CEO Facebook comments
# Netflix
From TheJournal.ie
# Netflix

Netflix faces US penalty for CEO Facebook comments

Dec 7th 2012, 3:49 PM 10,287 Views 20 Comments

Hastings posted a comments that said customers were spending around a billion hours per month watching Netflix

Forgetful taxi customers leave phones, keys and even shoes behind
# Featherheads
From TheJournal.ie
# Featherheads

Forgetful taxi customers leave phones, keys and even shoes behind

Oct 19th 2012, 1:04 PM 10,893 Views 67 Comments

A new survey also revealed 55 per cent of people like their drivers to have the chats with them on topics like the economy, sports and politics.

Electric Ireland announces electricity and gas price increases
# Energy
From TheJournal.ie
# Energy

Electric Ireland announces electricity and gas price increases

Sep 7th 2012, 5:58 PM 5,651 Views 57 Comments

Not good news for the company’s 1.3 million customers, 60,000 of whom also get their gas from Electric Ireland.

Aer Lingus clarifies new bag rules
# Aer Lingus
From TheJournal.ie
# Aer Lingus

Aer Lingus clarifies new bag rules

Aug 23rd 2012, 6:36 PM 46,070 Views 46 Comments

The airline has said that customers can bring a single piece of cabin baggage with them – but also a handbag or other specific bags.

High Court approves €1.2m interim payout to Home Payments customers
# Home Payments
From TheJournal.ie
# Home Payments

High Court approves €1.2m interim payout to Home Payments customers

Aug 10th 2012, 5:56 PM 3,186 Views 5 Comments

The company had approximately €2.1 million in its accounts when it went into liquidation last year, and owed in the region of €6.7 million to customers.