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#eir

Eir to add a further 200,000 homes and businesses to its gigabit fibre network
# National Broadband Plan
From TheJournal.ie
# National Broadband Plan

Eir to add a further 200,000 homes and businesses to its gigabit fibre network

Updated Aug 11th 2021, 1:41 PM 24,401 Views 68 Comments

The company says the move means that 1.9m or 84% of premises in the country will have access.

eir Sport channels to cease broadcasting later this year
# Broadcasting
From The42
# Broadcasting

eir Sport channels to cease broadcasting later this year

Updated May 19th 2021, 4:57 PM 54,884 Views 50 Comments

‘Following an in-depth review, Eir has decided to discontinue eir Sport.’

Twenty two of these new phone boxes will be installed in Dublin city over the coming days
# Eir
From TheJournal.ie
# Eir

Twenty two of these new phone boxes will be installed in Dublin city over the coming days

May 12th 2021, 12:06 PM 104,684 Views 68 Comments

‘Digital Pedestal’ phone kiosks with touch-sensitive screens and advertising space will be installed in Dublin City.

Almost 90% of remaining public payphones removed in last six months
# Phone Box
From TheJournal.ie
# Phone Box

Almost 90% of remaining public payphones removed in last six months

Dec 31st 2020, 1:25 PM 26,634 Views 38 Comments

There are now just 51 public payphone locations in the State.

Virgin Media sues Eir over alleged failure to pay €2.5 million fee as part of sports broadcast deal
# Commercial Court
From TheJournal.ie
# Commercial Court

Virgin Media sues Eir over alleged failure to pay €2.5 million fee as part of sports broadcast deal

Dec 14th 2020, 5:24 PM 16,087 Views 0 Comments

Eir denies the claims made by Virgin Media, and the matter is set to come before the Commercial Court in the new year.

Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers
# Customer Service
From TheJournal.ie
# Customer Service

Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers

Dec 9th 2020, 4:13 PM 14,591 Views 44 Comments

The regulator said Eir customers have experienced “unacceptable” waiting times.

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
From TheJournal.ie
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 118,253 Views 162 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company
# Customer Care
From TheJournal.ie
# Customer Care

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company

Nov 20th 2020, 12:26 PM 28,671 Views 80 Comments

TDs offices have been inundated with poor customer service complaints from constituents.

Eir to charge €5.99 a month for anyone with an eircom.net email to continue using service
# Eir
From TheJournal.ie
# Eir

Eir to charge €5.99 a month for anyone with an eircom.net email to continue using service

Feb 4th 2020, 9:54 AM 112,884 Views 109 Comments

The new monthly charge will come into effect from the end of March.

The state of Eir address: How Ireland's largest telco is dealing with 5G, fibre and Huawei
# Deeptech
From TheJournal.ie
# Deeptech

The state of Eir address: How Ireland's largest telco is dealing with 5G, fibre and Huawei

Jan 29th 2020, 8:29 PM 318 Views 0 Comments

Chief executive Carolan Lennon on rolling out the firm’s €1bn investment strategy.

Less than 500 public payphones are left in Ireland – a drop from 4,000 a decade ago
# End Of The Line
From TheJournal.ie
# End Of The Line

Less than 500 public payphones are left in Ireland – a drop from 4,000 a decade ago

Dec 26th 2019, 12:44 PM 20,352 Views 38 Comments

There were 4,000 public payphones across the country 10 years ago.

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones
# Retail And Services
From TheJournal.ie
# Retail And Services

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones

Aug 31st 2019, 4:00 PM 16,320 Views 22 Comments

The telecoms company is hoping the changes will bring a bump in users.

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones
# Retail And Services
From TheJournal.ie
# Retail And Services

Wi-Fi, touchscreens and tourism: Eir is planning a major revamp of its payphones

Aug 29th 2019, 1:46 PM 1,704 Views 3 Comments

The telecoms company is hoping the changes will bring a bump in users.

Government: Eir proposal to complete National Broadband Plan for €1 billion 'not feasible'
# Broadband Row
From TheJournal.ie
# Broadband Row

Government: Eir proposal to complete National Broadband Plan for €1 billion 'not feasible'

Jul 17th 2019, 10:42 PM 13,090 Views 52 Comments

The company’s CEO raised the alternative cost at an Oireachtas committee last month.

Telecoms group concerned about Eir's €1bn claim and will consider legal action against the Irish government
# National Broadband Plan
From TheJournal.ie
# National Broadband Plan

Telecoms group concerned about Eir's €1bn claim and will consider legal action against the Irish government

Jul 8th 2019, 6:15 PM 24,082 Views 42 Comments

Eir’s CEO told an Oireachtas committee recently that it could deliver the NBP for less than €1 billion.

Another tender process for broadband plan would take three years, committee hears
# Crossed Wires
From TheJournal.ie
# Crossed Wires

Another tender process for broadband plan would take three years, committee hears

Updated Jul 3rd 2019, 6:00 PM 32,929 Views 46 Comments

Eir’s CEO said last week that it could deliver the NBP for far less than the approved bidder.

'It's no secret': Eir boss says telecoms company could complete broadband plan for less than €1bn
# Rural Wifi
From TheJournal.ie
# Rural Wifi

'It's no secret': Eir boss says telecoms company could complete broadband plan for less than €1bn

Jun 25th 2019, 12:05 AM 29,159 Views 98 Comments

Government announced that it is to proceed with its plans for the €3 billion NBP

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now
# Building And Property
From TheJournal.ie
# Building And Property

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now

Apr 13th 2019, 6:30 AM 21,964 Views 29 Comments

City planners pressed pause so the telco can provide extra information on the project.

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now
# Building And Property
From TheJournal.ie
# Building And Property

Eir's plan to turn a telephone exchange into a fancy office has been paused - for now

Apr 11th 2019, 1:29 PM 777 Views 0 Comments

City planners pressed pause so the telco can provide extra information on the project.

ComReg has called out Eir over how it modifies contracts
# Policy And Economy
From TheJournal.ie
# Policy And Economy

ComReg has called out Eir over how it modifies contracts

Mar 14th 2019, 11:36 AM 9,101 Views 32 Comments

The regulator’s finding is the latest chapter in its bumpy relationship with the telco.

'A completely new scam': Warning over scam that allows online bank accounts to be accessed remotely
# Sim Card Swap
From TheJournal.ie
# Sim Card Swap

'A completely new scam': Warning over scam that allows online bank accounts to be accessed remotely

Mar 8th 2019, 9:00 AM 77,829 Views 53 Comments

The scam is believed to target those with banking apps on their smartphones.

'A burden, outdated, absolute folly': Eir lashed out against a bid for it to maintain public payphones
# Retail And Services
From TheJournal.ie
# Retail And Services

'A burden, outdated, absolute folly': Eir lashed out against a bid for it to maintain public payphones

Feb 28th 2019, 4:27 PM 908 Views 0 Comments

The telco lodged a scornful submission as part of ComReg’s review of the service.

'It's fatally flawed': What the hell is going on with the shrinking National Broadband Plan?
# Rural Broadband
From TheJournal.ie
# Rural Broadband

'It's fatally flawed': What the hell is going on with the shrinking National Broadband Plan?

Feb 23rd 2019, 10:00 PM 22,634 Views 37 Comments

Seven years after it was announced, there’s still little clarity on the cost – or the size – of the long-awaited rural broadband network.

Public warned of scam call from fraudsters claiming to be from Eir
# Dubious Calls
From TheJournal.ie
# Dubious Calls

Public warned of scam call from fraudsters claiming to be from Eir

Jan 25th 2019, 11:57 AM 59,210 Views 61 Comments

Eir has issued advice to the public on what to do if such a call is received.

Eir has accused ComReg of breaking EU laws in its clampdown on costly helplines
# Retail And Services
From TheJournal.ie
# Retail And Services

Eir has accused ComReg of breaking EU laws in its clampdown on costly helplines

Dec 7th 2018, 10:32 AM 982 Views 3 Comments

The watchdog is rolling out new rules relating to ‘non-geographic numbers’.

Watchdog upholds five complaints against Eir over misleading ads
# Fine Print
From TheJournal.ie
# Fine Print

Watchdog upholds five complaints against Eir over misleading ads

Oct 30th 2018, 9:04 PM 30,922 Views 38 Comments

One of the ads failed to make clear that it extended the length of broadband contracts and increased the price.

Eir announces 750 new jobs for Sligo, Limerick and Cork
# Up In The Eir
From TheJournal.ie
# Up In The Eir

Eir announces 750 new jobs for Sligo, Limerick and Cork

Oct 18th 2018, 8:20 AM 15,402 Views 40 Comments

The new roles will mainly be in customer services.

Eir says full service has been restored following fault that led to phone and broadband outage
# Back Online
From TheJournal.ie
# Back Online

Eir says full service has been restored following fault that led to phone and broadband outage

Oct 14th 2018, 8:22 AM 33,088 Views 78 Comments

The company has revealed that the issue was caused by a problem with an eir DNS server.

Eir 'working to resolve issue' as mobile and broadband remains down for customers across the country
# Offline
From TheJournal.ie
# Offline

Eir 'working to resolve issue' as mobile and broadband remains down for customers across the country

Updated Oct 13th 2018, 8:06 PM 87,932 Views 94 Comments

The company has acknowledged the problem but has not given a timeline for a return to full service.

Mobile coverage on Eir back to normal after daytime outage
# No Calls Go
From TheJournal.ie
# No Calls Go

Mobile coverage on Eir back to normal after daytime outage

Updated Sep 12th 2018, 8:18 PM 33,036 Views 44 Comments

Customers had taken to social media to complain about the length of eir’s outage today.

The Speaking Clock has told callers the time for the final time today
# Time's Up
From TheJournal.ie
# Time's Up

The Speaking Clock has told callers the time for the final time today

Aug 27th 2018, 12:05 PM 42,810 Views 35 Comments

Eir shut down the nearly 50-year-old service, which still receives calls daily, today.

37,000 Eir customers affected by data breach after laptop stolen
# Unencrypted
From TheJournal.ie
# Unencrypted

37,000 Eir customers affected by data breach after laptop stolen

Aug 22nd 2018, 8:16 AM 25,144 Views 46 Comments

Gardaí and the Data Protection Commissioner have been notified.

The department claims it remains on track but what's happening with the National Broadband Plan?
# Explainer
From TheJournal.ie
# Explainer

The department claims it remains on track but what's happening with the National Broadband Plan?

Updated Jul 30th 2018, 9:10 PM 17,668 Views 43 Comments

SSE pulled out of the tendering process yesterday.

National Broadband Plan 'hanging on a thread' as SSE pulls out of National Broadband Plan
# Only Bidder
From TheJournal.ie
# Only Bidder

National Broadband Plan 'hanging on a thread' as SSE pulls out of National Broadband Plan

Jul 29th 2018, 12:31 PM 15,011 Views 76 Comments

It’s part of the consortium that was the only bidder to deliver the government’s plan.

Public warned of scam call claiming that their 'internet is compromised'
# Dubious Calls
From TheJournal.ie
# Dubious Calls

Public warned of scam call claiming that their 'internet is compromised'

Jul 18th 2018, 6:10 AM 67,036 Views 28 Comments

A number of people have recently received dubious calls offering to fix their connection.

Cork island left without phone and broadband for six months after Storm Ophelia
# Sherkin Island
From TheJournal.ie
# Sherkin Island

Cork island left without phone and broadband for six months after Storm Ophelia

Apr 16th 2018, 11:53 AM 19,446 Views 29 Comments

Work is scheduled to repair cables this week.

Eir announces plans to cut 750 jobs
# Jobs Gone
From TheJournal.ie
# Jobs Gone

Eir announces plans to cut 750 jobs

Apr 12th 2018, 2:27 PM 24,304 Views 78 Comments

In a statement, the company said it was being done “to deliver cost savings and create a leaner, more agile organisations”.

Salvaging the broadband plan: 'State stepping in to provide rural internet should be considered'
# Computer Says No
From TheJournal.ie
# Computer Says No

Salvaging the broadband plan: 'State stepping in to provide rural internet should be considered'

Feb 6th 2018, 1:19 PM 8,039 Views 46 Comments

Fianna Fáil will tonight ask the government to stall the procurement process and review what has gone wrong in the roll-out of broadband.

Broadband in rural Ireland: 'If I disconnect, I don't get paid - I fear for my job'
# Column
From TheJournal.ie
# Column

Broadband in rural Ireland: 'If I disconnect, I don't get paid - I fear for my job'

Feb 6th 2018, 7:00 AM 25,878 Views 74 Comments

“I feel like the people of rural Ireland have been let down, with broken promise after broken promise.”

Why did Eir quit the State's broadband plan, and what now for rural Ireland?
# Connection Disrupted
From TheJournal.ie
# Connection Disrupted

Why did Eir quit the State's broadband plan, and what now for rural Ireland?

Feb 1st 2018, 9:34 AM 26,809 Views 79 Comments

“We couldn’t make a business case stack up,” Eir CEO Richard Moat said. “So regrettably, we had to pull out.”

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