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Dublin: 5 °C Wednesday 27 March, 2019

#Retail

From TheJournal.ie Nearly a decade after its bailout, AIB wants to turn its customers into 'fans' Aib 2.0

Nearly a decade after its bailout, AIB wants to turn its customers into 'fans'

But one of the bank’s retail execs says people may need to pay extra for face-to-face services.

From TheJournal.ie Retail manager who made derogatory remark at work party loses unfair dismissal bid Out Of Hours

Retail manager who made derogatory remark at work party loses unfair dismissal bid

The man made a derogatory remark towards another employee at an out-of-hours work gathering.

From Business ETC Why Avoca's products will never wind up on supermarket shelves Retail

Why Avoca's products will never wind up on supermarket shelves

The company’s new US owner is learning about ‘experiential retail’ from the Irish outfit.

From Business ETC 'The most difficult decision was selling my cottage to get enough money to buy the business' Insights

'The most difficult decision was selling my cottage to get enough money to buy the business'

After ditching her life in London for the Burren, Sadie Chowen ended up running her own company.

From TheJournal.ie Nearly a decade after its bailout, AIB wants to turn its customers into 'fans' Financial Services

Nearly a decade after its bailout, AIB wants to turn its customers into 'fans'

But one of the bank’s retail execs says people may need to pay extra for face-to-face services.

From Business ETC Nearly a decade after its bailout, AIB wants to turn its customers into 'fans' Financial Services

Nearly a decade after its bailout, AIB wants to turn its customers into 'fans'

But one of the bank’s retail execs says people may need to pay extra for face-to-face services.

From TheJournal.ie SuperValu, Centra and Daybreak stores hit by attempted cyber attack Musgrave Group

SuperValu, Centra and Daybreak stores hit by attempted cyber attack

The Musgrave Group has urged customers to check their bank statements as a precaution.

From Business ETC SuperValu's owner has been hit by a cyber attack Retail

SuperValu's owner has been hit by a cyber attack

Musgrave Group has urged customers to check their bank statements as a precaution.

From Business ETC The data protection watchdog is investigating shops that hand out 'e-receipts' Data And Security

The data protection watchdog is investigating shops that hand out 'e-receipts'

Retailers have been audited to ensure they’re compliant with personal information rules.

From Business ETC Retailers want to revive a scheme where workers live above their shops Retail

Retailers want to revive a scheme where workers live above their shops

Retail Excellence believes the initiative would help ease the housing crisis.

From TheJournal.ie How Paddy Power is using its brick-and-mortar bookies to push spending online Money Maker

How Paddy Power is using its brick-and-mortar bookies to push spending online

Cash is still king, as far as the bookmaker’s concerned.

From TheJournal.ie 'We lost €1m when an unhappy customer rang Joe Duffy. I still have nightmares' Hidden Hearing

'We lost €1m when an unhappy customer rang Joe Duffy. I still have nightmares'

As part of our How My Business Works series, we profile the Irish arm of Hidden Hearing.

From Business ETC The new McDonald's? Irish healthy fast food chain Chopped launches in Cyprus Retail

The new McDonald's? Irish healthy fast food chain Chopped launches in Cyprus

The company said it is the first step in a wider rollout across Europe.

From Business ETC 'We lost €1m when an unhappy customer rang Joe Duffy. I still have nightmares' Health

'We lost €1m when an unhappy customer rang Joe Duffy. I still have nightmares'

As part of our How My Business Works series, we profile the Irish arm of Hidden Hearing.

From Business ETC How Paddy Power is using its brick-and-mortar bookies to push spending online Retail

How Paddy Power is using its brick-and-mortar bookies to push spending online

Cash is still king, as far as the bookmaker’s concerned.

From Business ETC What Mark Zuckerberg's clothes can teach you about avoiding customers' 'decision fatigue' Insights

What Mark Zuckerberg's clothes can teach you about avoiding customers' 'decision fatigue'

Faced with too many complex choices, a lot of potential buyers will just opt out.

From TheJournal.ie This iconic Dublin coffee kiosk has shut after 38 years in business Ground Down

This iconic Dublin coffee kiosk has shut after 38 years in business

The café is located on the junction of Leeson Street and Adelaide Road.

From Business ETC This iconic coffee kiosk in Dublin has shut after 38 years in business Food And Drink

This iconic coffee kiosk in Dublin has shut after 38 years in business

The café is located on the junction of Leeson Street and Adelaide Road.

From TheJournal.ie Bebo and Microsoft's founders are pumping cash into this retail tech startup Funding

Bebo and Microsoft's founders are pumping cash into this retail tech startup

Dublin-based Pointy has closed a series A round of investment worth $6 million.

From Business ETC Bebo and Microsoft's founders are pumping cash into this retail tech startup Startups

Bebo and Microsoft's founders are pumping cash into this retail tech startup

Dublin-based Pointy has closed a series A round of investment worth $6 million.

What people who work in customer service say vs what they really mean

A lot of pain lies behind each one of these sentences.

From TheJournal.ie 'It's alarming': Outrage over decision to remove housing units from Limerick development plans Project Opera

'It's alarming': Outrage over decision to remove housing units from Limerick development plans

One homeless charity said it is turning away adults on a nightly basis and accommodation in the city centre is badly needed.

From TheJournal.ie Secret Millionaire: 'I had many calls in tears with my mum. I thought I'd made my biggest mistake' Secret Millionaire

Secret Millionaire: 'I had many calls in tears with my mum. I thought I'd made my biggest mistake'

Cara Pharmacy’s Ramona Nicholas talks about why she hates emails and her tips for interviewing.

From Business ETC How Irish shoppers' online habits can teach retailers to make more sales Insights

How Irish shoppers' online habits can teach retailers to make more sales

Getting customers onto your site is only part of the battle.

From Business ETC What this 'new luxury' store can teach brick-and-mortar retailers about savvy shop design Retail

What this 'new luxury' store can teach brick-and-mortar retailers about savvy shop design

This entrepreneur delivers a masterclass in smart shop-floor aesthetics.

From TheJournal.ie 'I had many late-night calls in tears with my mum. I thought I'd made my biggest mistake' Ramona Nicholas

'I had many late-night calls in tears with my mum. I thought I'd made my biggest mistake'

Cara Pharmacy’s Ramona Nicholas talks about why she hates emails and her tips for interviewing.

From TheJournal.ie A Mullingar boutique owner has been handed a €3m bill for unpaid taxes Tax Bills

A Mullingar boutique owner has been handed a €3m bill for unpaid taxes

The woman reached the biggest settlement on the latest tax defaulters list.

From Business ETC 'I had many late-night calls in tears with my mum. I thought I'd made my biggest mistake' Insights

'I had many late-night calls in tears with my mum. I thought I'd made my biggest mistake'

Cara Pharmacy’s Ramona Nicholas talks about why she hates emails and her tips for interviewing.

From Business ETC A Mullingar boutique owner has been handed a €3m bill for unpaid taxes Retail

A Mullingar boutique owner has been handed a €3m bill for unpaid taxes

The woman reached the biggest settlement on the latest tax defaulters list.

From TheJournal.ie Big and getting bigger: Blanchardstown shopping centre is expanding again Getting Boomier

Big and getting bigger: Blanchardstown shopping centre is expanding again

The plans will add nearly 10% to the centre’s retail space.

From Business ETC Big and getting bigger: Blanchardstown shopping centre is expanding again Retail

Big and getting bigger: Blanchardstown shopping centre is expanding again

The plans will add nearly 10% to the centre’s retail space.

From Business ETC Two Kildare furniture retailers have been declared bankrupt over a €330,000 tax debt Retail

Two Kildare furniture retailers have been declared bankrupt over a €330,000 tax debt

The Quinns previously avoided eviction from their home, on which they owed €3 million.

From TheJournal.ie The ex-boss of Brown Thomas is taking over the reins at Dublin Airport Taking Flight

The ex-boss of Brown Thomas is taking over the reins at Dublin Airport

Dalton Philips was also the head of UK supermarket Morrisons for five years.

From Business ETC Tallaght's shopping centre is suing Three to force it to keep a store open Retail

Tallaght's shopping centre is suing Three to force it to keep a store open

The telecoms firm closed its shop without giving notice earlier this month.

From Business ETC The giant behind Jameson is mentoring new distilleries – but it won't be buying any Food And Drink

The giant behind Jameson is mentoring new distilleries – but it won't be buying any

New results for Pernod Richard show a spike in Jameson sales since last year.

From Business ETC The ex-boss of Brown Thomas is taking over the reins at Dublin Airport Transport

The ex-boss of Brown Thomas is taking over the reins at Dublin Airport

Dalton Philips was also the head of UK supermarket Morrisons for five years.

From Business ETC Lidl's controversial €15m Castleknock development has ended up in the High Court Retail

Lidl's controversial €15m Castleknock development has ended up in the High Court

A property owner is challenging An Bord Pleanála’s decision to give the project the green light.

From Business ETC Penneys and cheap supermarkets are forcing other retailers to slash their prices Retail

Penneys and cheap supermarkets are forcing other retailers to slash their prices

Intense competition is making stores pass on cost savings, according to a Savills report.

From Business ETC A bookkeeper who was 'retired' at 66 wins €12,000 for age discrimination Work

A bookkeeper who was 'retired' at 66 wins €12,000 for age discrimination

The woman rejected an offer of re-engagement on a two-year contract.

From TheJournal.ie The Swords outfit that provides security to Penneys made a fortune last year Soaring Profits

The Swords outfit that provides security to Penneys made a fortune last year

Outsourced services provider Noonan was recently sold to a South African group for €175 million.