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Dublin: 4 °C Thursday 12 December, 2019

#Ombudsman

From TheJournal.ie Three Irish nuns had their pensions restored after intervention by the Ombudsman Divine Intervention

Three Irish nuns had their pensions restored after intervention by the Ombudsman

The sisters’ payments stopped after they returned from Portugal to live in Ireland.

From TheJournal.ie Ombudsman criticises use of hotels as emergency accommodation for asylum seekers Direct Provision

Ombudsman criticises use of hotels as emergency accommodation for asylum seekers

Peter Tyndall called for more powers for the Ombudsman’s office.

From TheJournal.ie Years of mistakes: How the Department of Social Protection mishandled social welfare overpayments Overpayments

Years of mistakes: How the Department of Social Protection mishandled social welfare overpayments

Some overpayments have not been recovered because of a litany of mistakes by the Department of Employment and Social Protection.

From TheJournal.ie Schools are teaching 'difficult' children for fewer hours as an invisible way of suspending them Losing Out

Schools are teaching 'difficult' children for fewer hours as an invisible way of suspending them

Ombudsman Dr Niall Muldoon said anecdotal evidence shows some children suffer disproportionately from “reduced timetables”.

From TheJournal.ie Complaint to Ombudsman after man 'distressed' over hearing instrument noise during surgery Annual Report

Complaint to Ombudsman after man 'distressed' over hearing instrument noise during surgery

The Ombudsman received more than 3,300 complaints about public services last year.

From TheJournal.ie Ombudsman criticises HSE and TUSLA over care for children with disabilities Ombudsman

Ombudsman criticises HSE and TUSLA over care for children with disabilities

The collaboration between the HSE and Tusla is still of concern, the ombudsman said.

From TheJournal.ie PSNI refers its handling of Tyrone disco crush to Ombudsman Cookstown

PSNI refers its handling of Tyrone disco crush to Ombudsman

The PSNI has said the first officers at the scene “withdrew to await further police support”.

From TheJournal.ie Direct provision: Complaints about lack of cooking facilities, accommodation and refusals of transfer requests Asylum Seekers

Direct provision: Complaints about lack of cooking facilities, accommodation and refusals of transfer requests

Complaints from residents were about food, lack of cooking facilities and the availability of transport.

From TheJournal.ie 'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints Complaints

'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints

Just 10 of 36 recommendations in a 2015 report have been fully implemented.

From TheJournal.ie Foster mother gets backdated payment of €28,600 after Tusla cut her allowances Ombudsman

Foster mother gets backdated payment of €28,600 after Tusla cut her allowances

The woman’s allowances were reduced significantly when her two children turned 18, despite them both having intellectual disabilities.

From TheJournal.ie Magdalene reparations will finally be paid to those who lived in the forgotten institutions At Last

Magdalene reparations will finally be paid to those who lived in the forgotten institutions

Previously, women who had worked in laundries not covered by the Magdalene Restorative Justice scheme had been denied compensation.

From TheJournal.ie A man with no computer literacy had money stolen from him using his online banking service Ombudsman

A man with no computer literacy had money stolen from him using his online banking service

The case was mediated on by the Financial Services Ombudsman, and the man’s family were awarded €8,000.

From TheJournal.ie Objections by Department of Justice to Magdalen redress investigation 'disingenuous' - Ombudsman Opportunity Lost

Objections by Department of Justice to Magdalen redress investigation 'disingenuous' - Ombudsman

The Ombudsman has been harshly critical of the Department of Justice in his report published this morning.

From TheJournal.ie Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment' Complaints

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'

The case is included in the Defence Forces Ombudsman annual report for 2016.

From TheJournal.ie The Charleton Tribunal has finished its hearings about Garda Keith Harrison Disclosures Tribunal

The Charleton Tribunal has finished its hearings about Garda Keith Harrison

The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.

From TheJournal.ie Man dies after crashing car and becoming unresponsive while being restrained by gardaí Gsoc

Man dies after crashing car and becoming unresponsive while being restrained by gardaí

Gardaí have confirmed that the matter has been referred to the Garda Síochána Ombudsman Commission.

From TheJournal.ie 'You cannot trust these people' - Woman who had disclosure of abuse lost by Tusla slams report on its failings Having Her Say

'You cannot trust these people' - Woman who had disclosure of abuse lost by Tusla slams report on its failings

The woman, whose records were lost by the HSE/Tusla for over three years, says she feels the latest ombudsman report into Tusla’s complaints procedures won’t change anything.

From TheJournal.ie Dying man refused access to grandchildren over 'unfounded' abuse allegation Tusla

Dying man refused access to grandchildren over 'unfounded' abuse allegation

A new report from the Ombudsman highlighted case studies where Tusla failed to adequately investigate abuse allegations.

From TheJournal.ie 'We need consistency': Long delays by Tusla in dealing with abuse allegations, report says Taking Stock

'We need consistency': Long delays by Tusla in dealing with abuse allegations, report says

The Ombudsman was critical of Tusla’s procedures for dealing with abuse allegations.

From TheJournal.ie Mullingar hospital apologises to new mother after a 'series of errors' Discharge Summary

Mullingar hospital apologises to new mother after a 'series of errors'

After suffering from bleeding and ongoing pain, the woman was not contacted by the hospital and eventually had to go to A&E.

From TheJournal.ie Department of Social Protection pursued a woman for €20,000, but she was actually owed €700 Welfare

Department of Social Protection pursued a woman for €20,000, but she was actually owed €700

The incident was included as a case study in the Office of the Ombudsman’s annual report for 2016.

From TheJournal.ie Family of woman shot at same time as Garda Tony Golden to sue Gardaí Siobhán Phillips

Family of woman shot at same time as Garda Tony Golden to sue Gardaí

An RTÉ Investigates programme broadcast last night called into question whether the man who shot Garda Golden and Siobhán Phillips was in fact a Garda informer.

From TheJournal.ie Litany of errors by child services saw woman's claims of serious sexual abuse 'lost' for over three years Mistake Upon Mistake

Litany of errors by child services saw woman's claims of serious sexual abuse 'lost' for over three years Exclusive

The HSE’s child and family services, the precursor to Tusla, also repeatedly sent details of the case to a series of incorrect addresses.

From TheJournal.ie Not getting a promotion was the most common complaint in the Defence Forces last year Not Happy

Not getting a promotion was the most common complaint in the Defence Forces last year

Cases under review by the Ombudsman for Defence Forces rose 15% in 2015.

From TheJournal.ie No evidence of Garda misconduct in case where man shot himself in head Investigation

No evidence of Garda misconduct in case where man shot himself in head

A GSOC report found that there had been no wrongdoing by gardaí in the incident.

From TheJournal.ie GSOC: 'Gardaí are damned if they do, damned if they don't' Gsoc

GSOC: 'Gardaí are damned if they do, damned if they don't'

Judge Mary Ellen Ring said they are taking up the slack for other agencies.

From TheJournal.ie A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died... Welfare Charges

A woman was asked to pay the Dept. of Social Protection €105,000 after her mother died...

The woman’s mother, who suffered from mental health problems, passed away in 2012.

From TheJournal.ie Lots of people still have complaints about their mortgages Satisfied Customers?

Lots of people still have complaints about their mortgages

Mortgage issues continue to be the highest drivers of complaints.

From TheJournal.ie 97 people wanted to be the new Ombudsman for Children, but this man got the job New Job

97 people wanted to be the new Ombudsman for Children, but this man got the job

Dr Niall Muldoon has been working in child protection for 20 years.

From TheJournal.ie Nobody has complained to GSOC about the Gardaí bollard push video Water Protest

Nobody has complained to GSOC about the Gardaí bollard push video

No one present when the incident occurred has come forward to the Ombudsman.

From TheJournal.ie More people have been complaining about gardaí this year Investigations

More people have been complaining about gardaí this year

GSOC said time taken to receive information requested from the Garda Síochána in relation to investigations has “improved significantly”.

From TheJournal.ie Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy Emily O'Reilly

Ireland's EU ombudsman decribes the "art" of dealing with EU bureaucracy

This comes on the first anniversary of Emily O’Reilly’s time in the position.

From TheJournal.ie Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out BUGGING

Who leaked bugging information to newspaper? Nobody knows but GSOC has stopped trying to find out

The Sunday Times journalist declined an invitation to cooperate with the inquiry.

From TheJournal.ie Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them Opinion

Opinion: Older people and Gaeilgeoirí are right to be indignant – this Cabinet doesn't care about them

The new Gaeltacht minister isn’t fluent in Irish and the de-prioritisation of older people’s issues has been rubber-stamped; whole sections of society are being disenfranchised.

From TheJournal.ie Children's Ombudsman says Ireland must change the way it treats adopted people Advice

Children's Ombudsman says Ireland must change the way it treats adopted people

Logan has published her recommendations on the Children and Family Relationships Bill.

From TheJournal.ie Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams 1984

Ombudsman finds 'no evidence' that RUC involved in murder attempt on Gerry Adams

The Sinn Féin Leader believes that the report is incomplete.

From TheJournal.ie PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door Prisoner Death

PSNI accept report into man's death after he sustained fatal injuries falling out of cell van door

The PSNI said a number of recommendations aimed at improving safety have been made to cell vans.

From TheJournal.ie Ombudsman to investigate how hospitals handle complaints Complaints

Ombudsman to investigate how hospitals handle complaints

And he wants your help in investigating.

From TheJournal.ie GSOC Chairman says "question marks still remain" over bugging claims Credible Threats

GSOC Chairman says "question marks still remain" over bugging claims

“As you look back now, there is still an ‘outstanding anomaly’ in the words of the judge,” Simon O’Brien said this morning.

From TheJournal.ie Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly Older People

Opinion: After seeing what my dad has gone through, I'm convinced we need an Ombudsman for the Elderly

Think about your average week and how much bureaucracy you have to deal with. Now think about how difficult that is for an older person.

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