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Dublin: 7 °C Tuesday 22 October, 2019

#technical glitch

From TheJournal.ie 3,000 delayed fuel allowance payments to be received next week Technical Glitch

3,000 delayed fuel allowance payments to be received next week

The technical glitch that caused the issue has been resolved.

From TheJournal.ie Ulster Bank customers report mortgage direct debit problems Direct Debit

Ulster Bank customers report mortgage direct debit problems

The bank says it is ‘working to resolve’ the issue.

From TheJournal.ie Lotto machines are back online after ANOTHER technical glitch Glitch

Lotto machines are back online after ANOTHER technical glitch

An issue with a firewall was the cause.

From TheJournal.ie Lodgements glitch delays payments for some Bank of Ireland customers BOI

Lodgements glitch delays payments for some Bank of Ireland customers

A small number of lodgements submitted using ATMs on Friday were affected.

From TheJournal.ie AIB investigating double charging issue Indirect Debit

AIB investigating double charging issue

AIB says that nobody will be left out of pocket by the error.

From The42 Eason apologises after tickets mix-up for Alex Ferguson event Technical Glitch

Eason apologises after tickets mix-up for Alex Ferguson event

The former Manchester United manager will be in Dublin to promote his autobiography in November.

From TheJournal.ie Some Ulster Bank customers 'unrealistic' about technical glitch compensation Banking

Some Ulster Bank customers 'unrealistic' about technical glitch compensation

The Financial Services Ombudsman has said other institutions could learn from Ulster Bank’s handling of its ‘technical glitch’ last year.

From TheJournal.ie Ulster Bank ATM services 'running as normal' Technical Glitch

Ulster Bank ATM services 'running as normal'

The bank has apologised to customers impacted by a glitch that also affected RBS and NatWest in the UK.

From TheJournal.ie Poll: Is Ulster Bank's compensation package sufficient? Your Say This post contains a poll

Poll: Is Ulster Bank's compensation package sufficient?

Ulster Bank has announced a compensation package for the customers who were affected by its prolonged ‘technical glitch’ – what do you think of it?

From TheJournal.ie Mixed reaction from customers to Ulster Bank deal Compensation

Mixed reaction from customers to Ulster Bank deal

Did the technical glitch affect you? Are you happy with the compensation package?

From TheJournal.ie Ulster Bank compensation: the details Technical Glitch

Ulster Bank compensation: the details

Many customers have already received a €25 payment as part of a wider restitution package.

From TheJournal.ie Ulster Bank says 'normal service resumed' for most customers Ulster Bank

Ulster Bank says 'normal service resumed' for most customers

Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).

From TheJournal.ie Consumers' Association launches 'class action' against Ulster Bank Ulster Bank

Consumers' Association launches 'class action' against Ulster Bank

The CAI is gathering information from customers left out of pocket by the recent technical problems at Ulster Bank.

From TheJournal.ie Financial Services Ombudsman 'not overrun' with Ulster Bank complaints Ulster Bank

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints

Legislation restricts the Financial Services Ombudsman from dealing with any complaints from non-Ulster Bank customers who were affected by the ‘technical glitch’.

From TheJournal.ie In full: Ulster Bank's letter to customers Ulster Bank

In full: Ulster Bank's letter to customers

CEO Jim Brown has written to all customers to say that reconciliations to accounts will continue over the coming weeks.

From TheJournal.ie Ulster Bank: now showing account balances Technical Glitch

Ulster Bank: now showing account balances

But they may not be accurate yet.

From TheJournal.ie Ulster Bank: petition calls for free banking until 2013 Technical Glitch

Ulster Bank: petition calls for free banking until 2013

A cross-party petition signed by almost 100 Oireachtas members was delivered to Ulster Bank today.

From TheJournal.ie A dozen Ulster Bank branches open today Ulster Bank

A dozen Ulster Bank branches open today

The bank says that many customers should see an improved position on their accounts today.

From TheJournal.ie 36 Ulster Bank branches open today as problems continue Ulster Bank

36 Ulster Bank branches open today as problems continue

The bank will continue to open this weekend as it says it expects the vast majority of customers to return to normal service after next week.

From TheJournal.ie Ulster Bank customers still receiving warning letters Ulster Bank

Ulster Bank customers still receiving warning letters

Two people contacted TheJournal.ie yesterday after receiving warnings about missed loan payments and failed direct debits.

From TheJournal.ie Ulster Bank: significant delays expected next week but normal service by 16 July Ulster Bank

Ulster Bank: significant delays expected next week but normal service by 16 July

Ulster Bank’s parent group believes the technical issues will be fixed for the vast majority of customers by July 16.

From TheJournal.ie Ulster Bank chaos: How is it affecting you? Held To Account

Ulster Bank chaos: How is it affecting you?

Tell us your experiences… and any advice you might have for fellow customers.