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#technical glitch

3,000 delayed fuel allowance payments to be received next week
# Technical Glitch
From TheJournal.ie
# Technical Glitch

3,000 delayed fuel allowance payments to be received next week

Jan 5th 2018, 4:10 PM 10,417 Views 5 Comments

The technical glitch that caused the issue has been resolved.

Ulster Bank customers report mortgage direct debit problems
# Direct Debit
From TheJournal.ie
# Direct Debit

Ulster Bank customers report mortgage direct debit problems

Sep 6th 2016, 4:05 PM 14,783 Views 16 Comments

The bank says it is ‘working to resolve’ the issue.

Lotto machines are back online after ANOTHER technical glitch
# Glitch
From TheJournal.ie
# Glitch

Lotto machines are back online after ANOTHER technical glitch

Feb 27th 2015, 5:55 PM 18,593 Views 43 Comments

An issue with a firewall was the cause.

Lodgements glitch delays payments for some Bank of Ireland customers
# BOI
From TheJournal.ie
# BOI

Lodgements glitch delays payments for some Bank of Ireland customers

Apr 13th 2014, 2:55 PM 15,919 Views 13 Comments

A small number of lodgements submitted using ATMs on Friday were affected.

AIB investigating double charging issue
# Indirect Debit
From TheJournal.ie
# Indirect Debit

AIB investigating double charging issue

Mar 27th 2014, 8:43 AM 15,906 Views 38 Comments

AIB says that nobody will be left out of pocket by the error.

Eason apologises after tickets mix-up for Alex Ferguson event
# Technical Glitch
From The42
# Technical Glitch

Eason apologises after tickets mix-up for Alex Ferguson event

Sep 17th 2013, 7:08 PM 4,851 Views 3 Comments

The former Manchester United manager will be in Dublin to promote his autobiography in November.

Some Ulster Bank customers 'unrealistic' about technical glitch compensation
# Banking
From TheJournal.ie
# Banking

Some Ulster Bank customers 'unrealistic' about technical glitch compensation

Sep 1st 2013, 7:30 AM 10,310 Views 15 Comments

The Financial Services Ombudsman has said other institutions could learn from Ulster Bank’s handling of its ‘technical glitch’ last year.

Ulster Bank ATM services 'running as normal'
# Technical Glitch
From TheJournal.ie
# Technical Glitch

Ulster Bank ATM services 'running as normal'

Mar 7th 2013, 7:23 AM 4,679 Views 16 Comments

The bank has apologised to customers impacted by a glitch that also affected RBS and NatWest in the UK.

Poll: Is Ulster Bank's compensation package sufficient?
# Your Say
From TheJournal.ie
# Your Say

Poll: Is Ulster Bank's compensation package sufficient?

Sep 1st 2012, 2:42 PM 6,697 Views 47 Comments

Ulster Bank has announced a compensation package for the customers who were affected by its prolonged ‘technical glitch’ – what do you think of it?

Mixed reaction from customers to Ulster Bank deal
# Compensation
From TheJournal.ie
# Compensation

Mixed reaction from customers to Ulster Bank deal

Sep 1st 2012, 8:00 AM 6,353 Views 25 Comments

Did the technical glitch affect you? Are you happy with the compensation package?

Ulster Bank compensation: the details
# Technical Glitch
From TheJournal.ie
# Technical Glitch

Ulster Bank compensation: the details

Aug 31st 2012, 9:59 AM 8,241 Views 56 Comments

Many customers have already received a €25 payment as part of a wider restitution package.

Ulster Bank says 'normal service resumed' for most customers
# Ulster Bank
From TheJournal.ie
# Ulster Bank

Ulster Bank says 'normal service resumed' for most customers

Aug 4th 2012, 7:30 AM 2,650 Views 10 Comments

Banking group Royal Bank of Scotland said the cost of cleaning up the Ulster Bank technical ‘glitch’ – including redress to customers – would cost stg£28m (€35.5m).

Consumers' Association launches 'class action' against Ulster Bank
# Ulster Bank
From TheJournal.ie
# Ulster Bank

Consumers' Association launches 'class action' against Ulster Bank

Jul 31st 2012, 11:02 AM 4,918 Views 7 Comments

The CAI is gathering information from customers left out of pocket by the recent technical problems at Ulster Bank.

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints
# Ulster Bank
From TheJournal.ie
# Ulster Bank

Financial Services Ombudsman 'not overrun' with Ulster Bank complaints

Jul 18th 2012, 12:34 PM 3,440 Views 11 Comments

Legislation restricts the Financial Services Ombudsman from dealing with any complaints from non-Ulster Bank customers who were affected by the ‘technical glitch’.

In full: Ulster Bank's letter to customers
# Ulster Bank
From TheJournal.ie
# Ulster Bank

In full: Ulster Bank's letter to customers

Jul 16th 2012, 4:18 PM 9,916 Views 34 Comments

CEO Jim Brown has written to all customers to say that reconciliations to accounts will continue over the coming weeks.

Ulster Bank: now showing account balances
# Technical Glitch
From TheJournal.ie
# Technical Glitch

Ulster Bank: now showing account balances

Jul 16th 2012, 10:24 AM 4,793 Views 25 Comments

But they may not be accurate yet.

Ulster Bank: petition calls for free banking until 2013
# Technical Glitch
From TheJournal.ie
# Technical Glitch

Ulster Bank: petition calls for free banking until 2013

Jul 11th 2012, 2:25 PM 6,419 Views 24 Comments

A cross-party petition signed by almost 100 Oireachtas members was delivered to Ulster Bank today.

A dozen Ulster Bank branches open today
# Ulster Bank
From TheJournal.ie
# Ulster Bank

A dozen Ulster Bank branches open today

Jul 8th 2012, 9:13 AM 3,748 Views 12 Comments

The bank says that many customers should see an improved position on their accounts today.

36 Ulster Bank branches open today as problems continue
# Ulster Bank
From TheJournal.ie
# Ulster Bank

36 Ulster Bank branches open today as problems continue

Jul 7th 2012, 10:46 AM 3,170 Views 18 Comments

The bank will continue to open this weekend as it says it expects the vast majority of customers to return to normal service after next week.

Ulster Bank customers still receiving warning letters
# Ulster Bank
From TheJournal.ie
# Ulster Bank

Ulster Bank customers still receiving warning letters

Jul 5th 2012, 6:30 AM 10,944 Views 48 Comments

Two people contacted TheJournal.ie yesterday after receiving warnings about missed loan payments and failed direct debits.

Ulster Bank: significant delays expected next week but normal service by 16 July
# Ulster Bank
From TheJournal.ie
# Ulster Bank

Ulster Bank: significant delays expected next week but normal service by 16 July

Jul 4th 2012, 11:10 AM 4,174 Views 39 Comments

Ulster Bank’s parent group believes the technical issues will be fixed for the vast majority of customers by July 16.

Ulster Bank chaos: How is it affecting you?
# Held To Account
From TheJournal.ie
# Held To Account

Ulster Bank chaos: How is it affecting you?

Jul 2nd 2012, 2:46 PM 9,598 Views 38 Comments

Tell us your experiences… and any advice you might have for fellow customers.