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Dublin: 13 °C Monday 23 September, 2019

#Complaints

From TheJournal.ie Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign ASAI

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign

Complainants considered references to the word to be offensive and unnecessary.

From TheJournal.ie Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim Complaints

Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim

No indication was given in the advertisement that the amount of money saved by purchasing the car was variable.

From TheJournal.ie 'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities Confidential Recipient

'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities

In 2018, 206 complaints or concerns were received by Confidential Recipient for Vulnerable Persons.

From TheJournal.ie Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail Off The Rails

Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail

A new text alert system for complaining about anti-social behaviour on the service was launched this month.

From TheJournal.ie Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints Tracker Mortgage Scandal

Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints

Ger Deering this week revealed 500 complaints could be impacted by banks’ use of time limit clauses.

From TheJournal.ie Nursing home complaints: Allegations of sexual assault and unexplained injuries Allegations

Nursing home complaints: Allegations of sexual assault and unexplained injuries

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

From TheJournal.ie Banks use time limit to challenge tracker mortgage complaints to Ombudsman Tracker Scandal

Banks use time limit to challenge tracker mortgage complaints to Ombudsman

Ombudsman Ger Deering said up to 500 customers could be affected by these challenges.

From TheJournal.ie Bad smells at waste sites led to hundreds of complaints to the EPA last year Odour

Bad smells at waste sites led to hundreds of complaints to the EPA last year

The complaints were outlined in EPA’s industrial and waste licence enforcement report, launched today.

From TheJournal.ie Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules ASAI

Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules

A complaint about a radio ad for the newspaper was made to the ASAI.

From TheJournal.ie 'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting Wildlife Act

'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting

A selection of complaints was released under the Freedom of Information Act.

From TheJournal.ie Garda did not investigate rape complaint despite being reminded 15 times Complaints

Garda did not investigate rape complaint despite being reminded 15 times

The case was detailed in GSOC’s latest annual report.

From TheJournal.ie RTÉ received 31 complaints about a mannequin giving birth on the Late Late Show Lucina

RTÉ received 31 complaints about a mannequin giving birth on the Late Late Show

The simulator is used by RCSI medical students to prepare them for the real-life labour ward.

From TheJournal.ie Superintendents reject Gsoc claim they could be accused of cover-ups in investigations of gardaí Garda Ombudsman

Superintendents reject Gsoc claim they could be accused of cover-ups in investigations of gardaí

Gsoc chairperson Judge Mary Ellen Ring said An Garda Síochana runs the risk of undermining public trust in the force.

From TheJournal.ie Driving testers accused of being 'rude', 'condescending' and 'inappropriate' in complaints to RSA Driving Test

Driving testers accused of being 'rude', 'condescending' and 'inappropriate' in complaints to RSA

Complaints include drivers being told to disregard speed limits and testers getting into shouting matches.

From TheJournal.ie Tayto fall foul of ad rules for Facebook posts encouraging excessive consumption Largo Foods

Tayto fall foul of ad rules for Facebook posts encouraging excessive consumption

One of the offending posts featured a sharing pack of Mighty Munch and a message from a “sound spud” who said he would not be sharing.

From TheJournal.ie Ross O'Carroll Kelly column did not 'promote negative hatred' towards English people - Press Ombudsman Press Ombudsman

Ross O'Carroll Kelly column did not 'promote negative hatred' towards English people - Press Ombudsman

A complaint against The Irish Times’ column, published in February, was not upheld.

From TheJournal.ie Air Corps members tried to warn superiors about Lisa Smith's radicalisation Jihadi Bride

Air Corps members tried to warn superiors about Lisa Smith's radicalisation Exclusive

They were accused of bullying her.

From TheJournal.ie Ten complaints made against senior garda in four-year period Complaints

Ten complaints made against senior garda in four-year period Exclusive

The station in question is facing what has been described by multiple sources as a “serious morale” problem.

From TheJournal.ie Over 200,000 people have been through JobPath, but only 11,000 have held down jobs for over a year Jobseekers

Over 200,000 people have been through JobPath, but only 11,000 have held down jobs for over a year

Minister for Social Protection Regina Doherty says the government has a legally binding contract with the operators that it must honour.

From TheJournal.ie Gucci 'deeply' apologises and pulls 'blackface' jumper from stores Backlash

Gucci 'deeply' apologises and pulls 'blackface' jumper from stores

The jumper was priced at $890.

From TheJournal.ie RTÉ receives more than 500 pieces of feedback over Prime Time programme about transgender issues Prime Time

RTÉ receives more than 500 pieces of feedback over Prime Time programme about transgender issues

The programme examined the growth in the number of young people seeking to change gender.

From TheJournal.ie Driving an unregistered car and overcharging: Increase in number of complaints about taxis Driver Behaviour

Driving an unregistered car and overcharging: Increase in number of complaints about taxis

The most common complaints were about driver behaviour and issues with fares.

From TheJournal.ie 'Pessimistic' alerts and Dublin bias among complaints sent to Met Éireann in 2018 Kicking Up A Storm

'Pessimistic' alerts and Dublin bias among complaints sent to Met Éireann in 2018

It was an eventful year for Irish forecasters – but the public weren’t always happy with their predictions.

From TheJournal.ie 'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints Complaints

'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints

Just 10 of 36 recommendations in a 2015 report have been fully implemented.

From TheJournal.ie 84 complaints from Direct Provision residents so far this year Asylum System

84 complaints from Direct Provision residents so far this year

Direct Provision centres are temporary accommodation facilities for people who come to Ireland and present as asylum seekers.

From TheJournal.ie Lost documents and damaged marriage certs: The things that get people angry at the Passport Office Complaints

Lost documents and damaged marriage certs: The things that get people angry at the Passport Office

In the first six months of this year, the office received more than 500,000 applications.

From TheJournal.ie Homeless accommodation: Staff complaints detail racial abuse, drug use, threatening behaviour Complaints

Homeless accommodation: Staff complaints detail racial abuse, drug use, threatening behaviour

New documents reveal complaints by staff in emergency accommodation to the homeless providers in Dublin.

From TheJournal.ie Tralee Advertiser apologises for publishing 'racist joke' Complaints

Tralee Advertiser apologises for publishing 'racist joke'

The newspaper said the story was published in error.

From TheJournal.ie Irish Water staff made house calls to those reported over hosepipe ban Complaints

Irish Water staff made house calls to those reported over hosepipe ban

The utility warned that fines may still be issued over the flouting of the restrictions.

From TheJournal.ie Gardaí 'hugely frustrated' at false complaints made to Gsoc 'without fear of prosecution' Oversight

Gardaí 'hugely frustrated' at false complaints made to Gsoc 'without fear of prosecution'

A report this week recommended an overhaul of the system for dealing with complaints against gardaí.

From TheJournal.ie Multiple allegations of assaults on residents of Irish disability services Health Watchdog

Multiple allegations of assaults on residents of Irish disability services

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

From TheJournal.ie Teacher accused of sexual impropriety against student goes to High Court to stop garda vetting notification High Court

Teacher accused of sexual impropriety against student goes to High Court to stop garda vetting notification

The student was 19-years-old at the time of the allegations.

From TheJournal.ie Gap in law means watchdog can't probe complaints after a TD has left office Complaints

Gap in law means watchdog can't probe complaints after a TD has left office

SIPO wants the law changed so it has the power to investigate complaints which come to light after a politician has left office.

From TheJournal.ie Senior garda at centre of whistleblower claims accused of alleged verbal attack on clerical worker Complaints

Senior garda at centre of whistleblower claims accused of alleged verbal attack on clerical worker

The woman was seriously distressed when leaving the station..

From TheJournal.ie Seven complaints rejected over Late Late Show panellist suggestion to 'bin' cyclists Bai

Seven complaints rejected over Late Late Show panellist suggestion to 'bin' cyclists

Three panellists were invited to state what things they would “bin” for the New Year.

From TheJournal.ie Doctor not returning calls to patient waiting on test results among 356 complaints received last year Medical Council

Doctor not returning calls to patient waiting on test results among 356 complaints received last year

The Medical Council said nearly one in five of the complaints related to communication issues.

From TheJournal.ie Irish boutique Cari's Closet responds to criticism made on anonymous Instagram account Complaints

Irish boutique Cari's Closet responds to criticism made on anonymous Instagram account

The boutique came under fire in posts on the Instagram page earlier this week.

From TheJournal.ie 'Dehumanising and heartbreaking': TFMR group complain to RTÉ over Claire Byrne Live debate Abortion

'Dehumanising and heartbreaking': TFMR group complain to RTÉ over Claire Byrne Live debate

The broadcast has drawn criticism from a number of people.

From TheJournal.ie Death in The Jungle Book and genitalia in Baywatch: Why people complained about films last year Irish Cinemagoers

Death in The Jungle Book and genitalia in Baywatch: Why people complained about films last year

In all, the IFCO received complaints about 16 films in 2017.

From TheJournal.ie Dublin City Council received 19 complaints on Friday about litter Grand Canal

Dublin City Council received 19 complaints on Friday about litter

A senator said that she was “disgusted” at images of Dublin’s canal after Friday and Saturday night.

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