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#Complaints

# complaints - This year 2022

Ads for Ryanair, Woodies DIY and Randox Covid-19 testing among those breaching advert code
# Advertising Authority
From TheJournal.ie
# Advertising Authority

Ads for Ryanair, Woodies DIY and Randox Covid-19 testing among those breaching advert code

Oct 13th 2022, 9:03 PM 29,547 Views 19 Comments

3 out of the 15 complaints were rejected

Broadcasting Authority dismisses magazine owner's complaints against Liveline
# Joe Duffy
From TheJournal.ie
# Joe Duffy

Broadcasting Authority dismisses magazine owner's complaints against Liveline

Oct 5th 2022, 6:12 PM 30,543 Views 5 Comments

The owner of The Public Sector Magazine complained about claims made by callers on the popular show.

Irish Water criticised for failure to record complaints over poor drinking water quality
# Irish Water
From TheJournal.ie
# Irish Water

Irish Water criticised for failure to record complaints over poor drinking water quality

Oct 3rd 2022, 6:28 PM 10,252 Views 11 Comments

The Commission for Regulation of Utilities carried out the investigations.

'Spare me the apologies': Delays and missing birth certs among complaints about Passport Office
# Passport Problems
From TheJournal.ie
# Passport Problems

'Spare me the apologies': Delays and missing birth certs among complaints about Passport Office

Jul 27th 2022, 12:05 AM 33,759 Views 44 Comments

Details of people’s experiences after applying for a passport were released under FOI.

Over 110 complaints made to ambulance service last year, with almost half in Munster
# Delays
From TheJournal.ie
# Delays

Over 110 complaints made to ambulance service last year, with almost half in Munster

Jul 12th 2022, 2:59 PM 7,746 Views 3 Comments

A spokeswoman said the National Ambulance Service receives over 365,000 emergency calls a year.

Nearly fivefold increase in the number of complaints to the Passport Office this year
# Delays
From TheJournal.ie
# Delays

Nearly fivefold increase in the number of complaints to the Passport Office this year

Jun 30th 2022, 5:38 PM 11,794 Views 17 Comments

Complaints relate to the long delays as well as citizenship issues.

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group
# Ombudsman
From TheJournal.ie
# Ombudsman

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group

Jun 21st 2022, 6:15 AM 14,705 Views 5 Comments

More than 500 complaints in total were made last year – 200 of those related to coverage of the pandemic.

1,599 complaints made against lawyers last year, according to legal services watchdog
# Complaints
From TheJournal.ie
# Complaints

1,599 complaints made against lawyers last year, according to legal services watchdog

Jun 17th 2022, 9:52 PM 16,501 Views 0 Comments

Seventy-one of those complaints refer to alleged fraud.

La Liga ramps up attack on PSG with Mbappe contract challenge
# Complaints
From The42
# Complaints

La Liga ramps up attack on PSG with Mbappe contract challenge

Jun 17th 2022, 5:48 PM 8,377 Views 5 Comments

The Spanish league’s lawyer Juan Branco said they were prepared to go to the European Commission.

Garda Commissioner admits officers failed to properly investigate child sex abuse case
# Complaints
From TheJournal.ie
# Complaints

Garda Commissioner admits officers failed to properly investigate child sex abuse case

May 19th 2022, 8:25 PM 22,103 Views 0 Comments

Details of a specific complaint about the garda handling of the allegations were revealed in Gsoc’s annual report.

'Butchered and mutilated': How the government was alerted to out-of-season hedge-cutting last year
# Wildlife Act
From TheJournal.ie
# Wildlife Act

'Butchered and mutilated': How the government was alerted to out-of-season hedge-cutting last year

Mar 23rd 2022, 12:05 AM 48,519 Views 20 Comments
  • Activities of farmers, commercial tree-fellers and a GAA club were among the complaints submitted to the Government.
  • Hedge-cutting and burning is banned every year between 1 March and 31 August under the Wildlife Act.
  • Law aims to protect and maintain wildlife diversity by establishing areas where wildlife can thrive in spring and summer months.
Nursing home complaints: 'Window visits not being permitted' and other Covid concerns
# Nursing Homes
From TheJournal.ie
# Nursing Homes

Nursing home complaints: 'Window visits not being permitted' and other Covid concerns

Jan 4th 2022, 12:05 AM 31,197 Views 11 Comments
  • The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.
  • Dozens of complaints were made throughout the year regarding issues surrounding Covid-19.
  • Other complaints were made over issues such as abuse allegations, building standards and staffing issues.

# complaints - Last year 2021

'Inaccurate' app and 'obvious bias' for Dublin: Complaints sent to Met Éireann in 2021
# Met Éireann
From TheJournal.ie
# Met Éireann

'Inaccurate' app and 'obvious bias' for Dublin: Complaints sent to Met Éireann in 2021

Dec 26th 2021, 12:05 AM 47,522 Views 27 Comments
  • Met Éireann received a large number of complaints regarding its general weather predictions.
  • The forecaster's rainfall radar was repeatedly criticised by users throughout 2020. This was the case again this year.
  • It's app and website also came in for criticism from numerous members of the public.
'In the name of all that is divine': Viewers complain to RTÉ about 'frustrating' Player service
# Complaints
From TheJournal.ie
# Complaints

'In the name of all that is divine': Viewers complain to RTÉ about 'frustrating' Player service

Dec 25th 2021, 6:30 PM 65,693 Views 65 Comments

One viewer described the Player as “annoying, frustrating and useless”.

Complaints from people staying in Dublin homeless hostels jump from 34 in 2020 to 122 in 2021
# Dublin
From TheJournal.ie
# Dublin

Complaints from people staying in Dublin homeless hostels jump from 34 in 2020 to 122 in 2021

Dec 11th 2021, 12:05 AM 23,018 Views 0 Comments
  • The complaints related to drug use, alleged bullying and conditions in the facilities, Órla Ryan reports
  • A number of people reported being harassed or attacked by other residents
  • One person said the bed covers in their hostel were "covered in blood"
Portobello Plaza will no longer be closed off at weekends
# Complaints
From TheJournal.ie
# Complaints

Portobello Plaza will no longer be closed off at weekends

Jun 8th 2021, 5:49 PM 16,392 Views 11 Comments

Documents show local residents had complained to the council about issues including “public urination, defecation, open selling and use of drugs”.

Loophole means 'voluntary' mental health patients have diminished right to appeal detention
# Mental Health
From TheJournal.ie
# Mental Health

Loophole means 'voluntary' mental health patients have diminished right to appeal detention

Apr 20th 2021, 6:00 AM 13,756 Views 2 Comments

It’s been almost six years since reforms of the Ireland’s mental health laws were recommended.

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000
# Complaints
From TheJournal.ie
# Complaints

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000

Feb 3rd 2021, 6:15 AM 82,239 Views 44 Comments

The financial services ombudsman has released his decisions from the second half of last year.

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'
# Complaints
From TheJournal.ie
# Complaints

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'

Jan 21st 2021, 7:01 PM 79,127 Views 47 Comments

The broadcaster also received over 90 emails and a number of phone calls with “negative feedback” over the broadcast.

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing
# Allegations
From TheJournal.ie
# Allegations

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing

Jan 2nd 2021, 12:05 AM 30,432 Views 25 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

# complaints - All time

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service
# Streaming
From TheJournal.ie
# Streaming

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service

Dec 25th 2020, 5:00 PM 66,812 Views 82 Comments

“To say this is frustrating would be a gross understatement,” one viewer wrote.

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020
# Year In Weather
From TheJournal.ie
# Year In Weather

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020

Dec 24th 2020, 12:05 AM 47,124 Views 37 Comments

Some people complained about Met Éireann’s predictions while others took issue with the website.

Children with disabilities waiting years for assessment a violation of their rights, committee to be told
# Children's Rights
From TheJournal.ie
# Children's Rights

Children with disabilities waiting years for assessment a violation of their rights, committee to be told

Dec 1st 2020, 6:15 AM 9,362 Views 9 Comments

Over 6,000 children are currently overdue an assessment of their needs.

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
From TheJournal.ie
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 118,638 Views 162 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

Over 600 complaints made against barristers and solicitors in six-month period
# Legal Argument
From TheJournal.ie
# Legal Argument

Over 600 complaints made against barristers and solicitors in six-month period

Oct 5th 2020, 2:29 PM 32,200 Views 38 Comments

Over 340 related to alleged misconduct.

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December
# Bai
From TheJournal.ie
# Bai

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December

Jul 29th 2020, 5:12 PM 26,146 Views 10 Comments

The rulings by the BAI were released today.

Gsoc has received 169 complaints from the public over Covid policing measures
# Complaints
From TheJournal.ie
# Complaints

Gsoc has received 169 complaints from the public over Covid policing measures

Updated Jun 9th 2020, 7:46 PM 26,146 Views 39 Comments

Gardaí have used the new Covid powers over 300 times since March.

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People
# Not Happy
From TheJournal.ie
# Not Happy

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People

May 21st 2020, 7:00 AM 90,266 Views 90 Comments

Rights to the show have been purchased in countries including Australia, Canada, and Japan.

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour
# Annual Report
From TheJournal.ie
# Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

May 20th 2020, 12:10 PM 26,622 Views 14 Comments

The Ombudsman received more than 3,600 complaints about public services last year.

RTÉ received 37 informal complaints about first two episodes of Normal People
# TV
From TheJournal.ie
# TV

RTÉ received 37 informal complaints about first two episodes of Normal People

May 1st 2020, 5:43 PM 93,466 Views 132 Comments

The episodes were broadcast last Tuesday night on RTÉ 1.

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog
# Eff Em Radio
From TheJournal.ie
# Eff Em Radio

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog

Apr 15th 2020, 3:23 PM 33,167 Views 45 Comments

In all five cases, the complaints were made by the same person.

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority
# Food Safety
From TheJournal.ie
# Food Safety

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority

Feb 24th 2020, 12:49 PM 29,292 Views 13 Comments

The FSAI received almost 3,500 complaints in 2019.

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats
# Complaints
From TheJournal.ie
# Complaints

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats

Jan 6th 2020, 7:00 AM 27,112 Views 35 Comments

Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.

11 gardaí investigated for bullying following HR complaints in 2019
# Workplace Issues
From TheJournal.ie
# Workplace Issues

11 gardaí investigated for bullying following HR complaints in 2019

Jan 5th 2020, 8:45 AM 23,612 Views 13 Comments

Statistics on bullying and harassment in the force were released under FOI laws.

Nursing home complaints: Allegations of abusive staff and unexplained injuries
# HIQA
From TheJournal.ie
# HIQA

Nursing home complaints: Allegations of abusive staff and unexplained injuries

Jan 3rd 2020, 12:05 AM 47,711 Views 30 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy
# By-election Controversy
From TheJournal.ie
# By-election Controversy

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy

Dec 24th 2019, 6:00 AM 15,034 Views 42 Comments

Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019
# Complaints
From TheJournal.ie
# Complaints

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019

Dec 21st 2019, 12:05 AM 38,984 Views 62 Comments

Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service
# Complaints
From TheJournal.ie
# Complaints

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service

Dec 15th 2019, 10:00 PM 55,159 Views 99 Comments

Viewers had issues watching the Rugby World Cup and other programmes.

Multiple senior gardaí under investigation for alleged bullying and harassment
# Bullying
From TheJournal.ie
# Bullying

Multiple senior gardaí under investigation for alleged bullying and harassment

Dec 11th 2019, 12:05 AM 28,419 Views 0 Comments

Official complaints were lodged against these members in the last six months.

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas
# Complaints
From TheJournal.ie
# Complaints

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas

Dec 4th 2019, 12:05 AM 68,290 Views 44 Comments

Earlier this year, footage emerged of altercations involving passengers and Luas security staff.

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