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#Complaints

Portobello Plaza will no longer be closed off at weekends
# Complaints
From TheJournal.ie
# Complaints

Portobello Plaza will no longer be closed off at weekends

Jun 8th 2021, 5:49 PM 16,348 Views 11 Comments

Documents show local residents had complained to the council about issues including “public urination, defecation, open selling and use of drugs”.

Loophole means 'voluntary' mental health patients have diminished right to appeal detention
# Mental Health
From TheJournal.ie
# Mental Health

Loophole means 'voluntary' mental health patients have diminished right to appeal detention

Apr 20th 2021, 6:00 AM 13,332 Views 2 Comments

It’s been almost six years since reforms of the Ireland’s mental health laws were recommended.

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000
# Complaints
From TheJournal.ie
# Complaints

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000

Feb 3rd 2021, 6:15 AM 82,057 Views 44 Comments

The financial services ombudsman has released his decisions from the second half of last year.

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'
# Complaints
From TheJournal.ie
# Complaints

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'

Jan 21st 2021, 7:01 PM 79,039 Views 47 Comments

The broadcaster also received over 90 emails and a number of phone calls with “negative feedback” over the broadcast.

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing
# Allegations
From TheJournal.ie
# Allegations

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing

Jan 2nd 2021, 12:05 AM 30,201 Views 25 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service
# Streaming
From TheJournal.ie
# Streaming

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service

Dec 25th 2020, 5:00 PM 63,983 Views 82 Comments

“To say this is frustrating would be a gross understatement,” one viewer wrote.

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020
# Year In Weather
From TheJournal.ie
# Year In Weather

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020

Dec 24th 2020, 12:05 AM 46,974 Views 37 Comments

Some people complained about Met Éireann’s predictions while others took issue with the website.

Children with disabilities waiting years for assessment a violation of their rights, committee to be told
# Children's Rights
From TheJournal.ie
# Children's Rights

Children with disabilities waiting years for assessment a violation of their rights, committee to be told

Dec 1st 2020, 6:15 AM 9,039 Views 9 Comments

Over 6,000 children are currently overdue an assessment of their needs.

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
From TheJournal.ie
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 117,985 Views 162 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

Over 600 complaints made against barristers and solicitors in six-month period
# Legal Argument
From TheJournal.ie
# Legal Argument

Over 600 complaints made against barristers and solicitors in six-month period

Oct 5th 2020, 2:29 PM 30,512 Views 38 Comments

Over 340 related to alleged misconduct.

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December
# Bai
From TheJournal.ie
# Bai

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December

Jul 29th 2020, 5:12 PM 26,075 Views 10 Comments

The rulings by the BAI were released today.

Gsoc has received 169 complaints from the public over Covid policing measures
# Complaints
From TheJournal.ie
# Complaints

Gsoc has received 169 complaints from the public over Covid policing measures

Updated Jun 9th 2020, 7:46 PM 26,107 Views 39 Comments

Gardaí have used the new Covid powers over 300 times since March.

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People
# Not Happy
From TheJournal.ie
# Not Happy

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People

May 21st 2020, 7:00 AM 90,196 Views 90 Comments

Rights to the show have been purchased in countries including Australia, Canada, and Japan.

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour
# Annual Report
From TheJournal.ie
# Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

May 20th 2020, 12:10 PM 26,523 Views 14 Comments

The Ombudsman received more than 3,600 complaints about public services last year.

RTÉ received 37 informal complaints about first two episodes of Normal People
# TV
From TheJournal.ie
# TV

RTÉ received 37 informal complaints about first two episodes of Normal People

May 1st 2020, 5:43 PM 93,232 Views 132 Comments

The episodes were broadcast last Tuesday night on RTÉ 1.

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog
# Eff Em Radio
From TheJournal.ie
# Eff Em Radio

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog

Apr 15th 2020, 3:23 PM 32,965 Views 45 Comments

In all five cases, the complaints were made by the same person.

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority
# Food Safety
From TheJournal.ie
# Food Safety

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority

Feb 24th 2020, 12:49 PM 29,248 Views 13 Comments

The FSAI received almost 3,500 complaints in 2019.

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats
# Complaints
From TheJournal.ie
# Complaints

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats

Jan 6th 2020, 7:00 AM 26,160 Views 34 Comments

Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.

11 gardaí investigated for bullying following HR complaints in 2019
# Workplace Issues
From TheJournal.ie
# Workplace Issues

11 gardaí investigated for bullying following HR complaints in 2019

Jan 5th 2020, 8:45 AM 23,497 Views 13 Comments

Statistics on bullying and harassment in the force were released under FOI laws.

Nursing home complaints: Allegations of abusive staff and unexplained injuries
# HIQA
From TheJournal.ie
# HIQA

Nursing home complaints: Allegations of abusive staff and unexplained injuries

Jan 3rd 2020, 12:05 AM 47,174 Views 30 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy
# By-election Controversy
From TheJournal.ie
# By-election Controversy

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy

Dec 24th 2019, 6:00 AM 14,995 Views 42 Comments

Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019
# Complaints
From TheJournal.ie
# Complaints

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019

Dec 21st 2019, 12:05 AM 38,899 Views 62 Comments

Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service
# Complaints
From TheJournal.ie
# Complaints

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service

Dec 15th 2019, 10:00 PM 54,864 Views 98 Comments

Viewers had issues watching the Rugby World Cup and other programmes.

Multiple senior gardaí under investigation for alleged bullying and harassment
# Bullying
From TheJournal.ie
# Bullying

Multiple senior gardaí under investigation for alleged bullying and harassment

Dec 11th 2019, 12:05 AM 28,325 Views 0 Comments

Official complaints were lodged against these members in the last six months.

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas
# Complaints
From TheJournal.ie
# Complaints

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas

Dec 4th 2019, 12:05 AM 67,947 Views 44 Comments

Earlier this year, footage emerged of altercations involving passengers and Luas security staff.

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints
# Weather Warning
From TheJournal.ie
# Weather Warning

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints

Nov 11th 2019, 5:23 PM 35,634 Views 55 Comments

Some people accused the national weather forecasting service of unnecessarily scaring the public.

Council warns National Children's Hospital contractor about working hour breaches on site
# Complaints
From TheJournal.ie
# Complaints

Council warns National Children's Hospital contractor about working hour breaches on site

Nov 2nd 2019, 12:05 AM 29,813 Views 0 Comments

One local councillor says local residents feel “under siege” from the constant construction work near their homes.

Bus Éireann received more than 12,200 complaints from customers last year
# FOI
From TheJournal.ie
# FOI

Bus Éireann received more than 12,200 complaints from customers last year

Oct 15th 2019, 6:05 AM 20,034 Views 37 Comments

This represents 0.04% of the number of people who travelled on the service that year.

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support
# Complaints
From TheJournal.ie
# Complaints

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support

Oct 1st 2019, 9:01 PM 43,075 Views 48 Comments

The Medical Council said that upcoming legislation will reform the complaints process.

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI
# Bai
From TheJournal.ie
# Bai

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI

Sep 24th 2019, 8:42 PM 18,871 Views 21 Comments

One complainant argued the programme was “harmful to transgender people”.

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign
# ASAI
From TheJournal.ie
# ASAI

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign

Sep 6th 2019, 6:10 AM 18,468 Views 36 Comments

Complainants considered references to the word to be offensive and unnecessary.

Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim
# Complaints
From TheJournal.ie
# Complaints

Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim

Updated Sep 5th 2019, 3:18 PM 32,039 Views 33 Comments

No indication was given in the advertisement that the amount of money saved by purchasing the car was variable.

'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities
# Confidential Recipient
From TheJournal.ie
# Confidential Recipient

'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities

Sep 3rd 2019, 5:33 PM 12,750 Views 8 Comments

In 2018, 206 complaints or concerns were received by Confidential Recipient for Vulnerable Persons.

Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail
# Off The Rails
From TheJournal.ie
# Off The Rails

Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail

Sep 1st 2019, 12:05 AM 89,353 Views 42 Comments

A new text alert system for complaining about anti-social behaviour on the service was launched this month.

Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints
# Tracker Mortgage Scandal
From TheJournal.ie
# Tracker Mortgage Scandal

Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints

Aug 25th 2019, 12:05 AM 20,526 Views 29 Comments

Ger Deering this week revealed 500 complaints could be impacted by banks’ use of time limit clauses.

Nursing home complaints: Allegations of sexual assault and unexplained injuries
# Allegations
From TheJournal.ie
# Allegations

Nursing home complaints: Allegations of sexual assault and unexplained injuries

Aug 22nd 2019, 12:05 AM 47,673 Views 23 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

Banks use time limit to challenge tracker mortgage complaints to Ombudsman
# Tracker Scandal
From TheJournal.ie
# Tracker Scandal

Banks use time limit to challenge tracker mortgage complaints to Ombudsman

Aug 19th 2019, 10:27 AM 17,380 Views 31 Comments

Ombudsman Ger Deering said up to 500 customers could be affected by these challenges.

Bad smells at waste sites led to hundreds of complaints to the EPA last year
# Odour
From TheJournal.ie
# Odour

Bad smells at waste sites led to hundreds of complaints to the EPA last year

Jul 18th 2019, 2:32 PM 7,164 Views 1 Comment

The complaints were outlined in EPA’s industrial and waste licence enforcement report, launched today.

Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules
# ASAI
From TheJournal.ie
# ASAI

Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules

Jun 26th 2019, 11:05 AM 10,347 Views 18 Comments

A complaint about a radio ad for the newspaper was made to the ASAI.

'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting
# Wildlife Act
From TheJournal.ie
# Wildlife Act

'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting

Jun 24th 2019, 12:05 AM 71,067 Views 43 Comments

A selection of complaints was released under the Freedom of Information Act.

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