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Dublin: 6 °C Saturday 15 December, 2018

#Complaints

From TheJournal.ie 'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints Complaints

'People die when lessons aren't learned': Report criticises HSE failure to address patient complaints

Just 10 of 36 recommendations in a 2015 report have been fully implemented.

From TheJournal.ie 84 complaints from Direct Provision residents so far this year Asylum System

84 complaints from Direct Provision residents so far this year

Direct Provision centres are temporary accommodation facilities for people who come to Ireland and present as asylum seekers.

From TheJournal.ie Lost documents and damaged marriage certs: The things that get people angry at the Passport Office Complaints

Lost documents and damaged marriage certs: The things that get people angry at the Passport Office

In the first six months of this year, the office received more than 500,000 applications.

From TheJournal.ie Homeless accommodation: Staff complaints detail racial abuse, drug use, threatening behaviour Complaints

Homeless accommodation: Staff complaints detail racial abuse, drug use, threatening behaviour

New documents reveal complaints by staff in emergency accommodation to the homeless providers in Dublin.

From TheJournal.ie Tralee Advertiser apologises for publishing 'racist joke' Complaints

Tralee Advertiser apologises for publishing 'racist joke'

The newspaper said the story was published in error.

From TheJournal.ie Irish Water staff made house calls to those reported over hosepipe ban Complaints

Irish Water staff made house calls to those reported over hosepipe ban

The utility warned that fines may still be issued over the flouting of the restrictions.

From TheJournal.ie Gardaí 'hugely frustrated' at false complaints made to Gsoc 'without fear of prosecution' Oversight

Gardaí 'hugely frustrated' at false complaints made to Gsoc 'without fear of prosecution'

A report this week recommended an overhaul of the system for dealing with complaints against gardaí.

From TheJournal.ie Multiple allegations of assaults on residents of Irish disability services Health Watchdog

Multiple allegations of assaults on residents of Irish disability services

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

From TheJournal.ie Teacher accused of sexual impropriety against student goes to High Court to stop garda vetting notification High Court

Teacher accused of sexual impropriety against student goes to High Court to stop garda vetting notification

The student was 19-years-old at the time of the allegations.

From TheJournal.ie Gap in law means watchdog can't probe complaints after a TD has left office Complaints

Gap in law means watchdog can't probe complaints after a TD has left office

SIPO wants the law changed so it has the power to investigate complaints which come to light after a politician has left office.

From TheJournal.ie Senior garda at centre of whistleblower claims accused of alleged verbal attack on clerical worker Complaints

Senior garda at centre of whistleblower claims accused of alleged verbal attack on clerical worker

The woman was seriously distressed when leaving the station..

From TheJournal.ie Seven complaints rejected over Late Late Show panellist suggestion to 'bin' cyclists Bai

Seven complaints rejected over Late Late Show panellist suggestion to 'bin' cyclists

Three panellists were invited to state what things they would “bin” for the New Year.

From TheJournal.ie Doctor not returning calls to patient waiting on test results among 356 complaints received last year Medical Council

Doctor not returning calls to patient waiting on test results among 356 complaints received last year

The Medical Council said nearly one in five of the complaints related to communication issues.

From TheJournal.ie Irish boutique Cari's Closet responds to criticism made on anonymous Instagram account Complaints

Irish boutique Cari's Closet responds to criticism made on anonymous Instagram account

The boutique came under fire in posts on the Instagram page earlier this week.

From TheJournal.ie 'Dehumanising and heartbreaking': TFMR group complain to RTÉ over Claire Byrne Live debate Abortion

'Dehumanising and heartbreaking': TFMR group complain to RTÉ over Claire Byrne Live debate

The broadcast has drawn criticism from a number of people.

From TheJournal.ie Death in The Jungle Book and genitalia in Baywatch: Why people complained about films last year Irish Cinemagoers

Death in The Jungle Book and genitalia in Baywatch: Why people complained about films last year

In all, the IFCO received complaints about 16 films in 2017.

From TheJournal.ie Dublin City Council received 19 complaints on Friday about litter Grand Canal

Dublin City Council received 19 complaints on Friday about litter

A senator said that she was “disgusted” at images of Dublin’s canal after Friday and Saturday night.

From TheJournal.ie 'We're in a new era of accountability': 30 garda superintendents under investigation by Gsoc Complaints

'We're in a new era of accountability': 30 garda superintendents under investigation by Gsoc

The Association of Garda Superintendents its members should be entitled to legal representation when complaints are made about them.

From TheJournal.ie 'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma Failure To Communicate

'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma

Customers stranded in airports across the continent have vented at the perceived lack of communication from the airline as to what was going on.

From TheJournal.ie Complaint partially upheld about 'Despicable Me' Sky ad Broadband

Complaint partially upheld about 'Despicable Me' Sky ad

The ASAI also upheld a complaint against Lidl in relation to a competition it ran.

From TheJournal.ie Newstalk 'failed to act in a timely fashion' after George Hook rape comments Watchdog

Newstalk 'failed to act in a timely fashion' after George Hook rape comments

The BAI has upheld a complaint filed over comments made by George Hook on-air on Newstalk.

From TheJournal.ie Ombudsman receives 97 complaints from Direct Provision residents Direct Provision

Ombudsman receives 97 complaints from Direct Provision residents

The Ombudsman’s office began accepting complaints from people in Direct Provision last April.

From TheJournal.ie Coast Guard suspends use of Beaumont Hospital landing site after resident complaints Emergency

Coast Guard suspends use of Beaumont Hospital landing site after resident complaints

Crews are being told to use Dublin Airport for transfers to Beaumont Hospital, adding up to 20 minutes onto the journey for the patient.

From TheJournal.ie Driver refunded after claiming clampers waited for grace period to expire in 'ambush type exercise' Clamping Complaints

Driver refunded after claiming clampers waited for grace period to expire in 'ambush type exercise'

Questions around the ten minute grace period not being fairly given made up a number of the complaints about clamping last year.

From TheJournal.ie Over 23,000 formal complaints were made to the HSE in 2016 Health Of The Nation

Over 23,000 formal complaints were made to the HSE in 2016

Community Healthcare Organisations (CHOs) were the subject of 3,984 complaints.

From TheJournal.ie 'It's a TRACKING app, where did those four minutes go?': Complaints made about Dublin Bus Public Transport

'It's a TRACKING app, where did those four minutes go?': Complaints made about Dublin Bus

Some people took issue with proposed changes to public transport in the capital, while others complained about alleged dangerous driving.

From TheJournal.ie 'Dramatic' warnings, contradictory forecasts and irritating ads: Complaints sent to Met Éireann Not Happy

'Dramatic' warnings, contradictory forecasts and irritating ads: Complaints sent to Met Éireann

Some people took offence to the language forecasters use and even their voices.

From TheJournal.ie From being overcharged to the car 'smelling like a zoo': Why people complain about taxis Not Happy

From being overcharged to the car 'smelling like a zoo': Why people complain about taxis

The National Transport Authority receives around 1,000 complaints about taxis every year.

From TheJournal.ie 'The minister is talking about the Man United game instead of the rail strike' Complaints

'The minister is talking about the Man United game instead of the rail strike'

Industrial action by Irish Rail workers affected many commuters in November.

From TheJournal.ie 'When are you going to bring in the army to drive the buses?': Complaints made during Bus Éireann strike Dear Minister

'When are you going to bring in the army to drive the buses?': Complaints made during Bus Éireann strike

Commuters were affected by three weeks of industrial action earlier this year.

From TheJournal.ie Multiple allegations of sexual and physical abuse against disability care staff UNSOLICITED Information

Multiple allegations of sexual and physical abuse against disability care staff

The concerns are all raised in documents released by Hiqa (the Health and Quality Authority) to TheJournal.ie under the Freedom of Information Act.

From TheJournal.ie Complaints made to RTÉ about Panti Bliss trailer before Six Nations rugby and the Angelus Queen Of Ireland
From TheJournal.ie First 'fitness to teach' hearing due to take place next week Misconduct

First 'fitness to teach' hearing due to take place next week

About 25 complaints are currently being considered by the Teaching Council.

From TheJournal.ie Guns, drunken melees, and pest infestations - living in emergency accommodation in Dublin is no joke Housing Crisis

Guns, drunken melees, and pest infestations - living in emergency accommodation in Dublin is no joke

Three months’ worth of complaints to the Dublin Regional Homeless Executive suggest conditions in the capital’s emergency accommodation are fraught.

From TheJournal.ie Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment' Complaints

Ombudsman rejects complaint that Defence Forces member was subjected to 'bullying, intimidation and harassment'

The case is included in the Defence Forces Ombudsman annual report for 2016.

From TheJournal.ie 'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint Commuters

'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint

A customer care representative said that more funding was needed to reduce overcrowding.

From TheJournal.ie Dublin Airport second runway dispute: State argues there is no 'right to an environment' in Constitution Dublin Airport

Dublin Airport second runway dispute: State argues there is no 'right to an environment' in Constitution

Friends of the Irish Environment claim the proposed runway will lead to increases in Ireland’s greenhouse gas emissions.

From TheJournal.ie The Charleton Tribunal has finished its hearings about Garda Keith Harrison Disclosures Tribunal

The Charleton Tribunal has finished its hearings about Garda Keith Harrison

The complaint against Garda Keith Harrison was made under section 102 of the Garda Siochana Act, relating to gardaí causing serious harm or death.

From TheJournal.ie Complaints over high-pitched mosquito alarm on O'Connell Street Mosquito Alarm

Complaints over high-pitched mosquito alarm on O'Connell Street

DCC has received complaints around the noise which comes from an office building.

From TheJournal.ie Behaviour of staff top reason for complaints about maternity services at Portlaoise Freedom Of Information

Behaviour of staff top reason for complaints about maternity services at Portlaoise

Half of the complaints were about staff behaviour and three were about the care received.

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