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#Complaints

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group
# Ombudsman
From TheJournal.ie
# Ombudsman

Majority of complaints about Covid-19 news articles linked to anonymous Facebook group

Jun 21st 2022, 6:15 AM 14,670 Views 5 Comments

More than 500 complaints in total were made last year – 200 of those related to coverage of the pandemic.

1,599 complaints made against lawyers last year, according to legal services watchdog
# Complaints
From TheJournal.ie
# Complaints

1,599 complaints made against lawyers last year, according to legal services watchdog

Jun 17th 2022, 9:52 PM 16,429 Views 0 Comments

Seventy-one of those complaints refer to alleged fraud.

La Liga ramps up attack on PSG with Mbappe contract challenge
# Complaints
From The42
# Complaints

La Liga ramps up attack on PSG with Mbappe contract challenge

Jun 17th 2022, 5:48 PM 8,351 Views 4 Comments

The Spanish league’s lawyer Juan Branco said they were prepared to go to the European Commission.

Garda Commissioner admits officers failed to properly investigate child sex abuse case
# Complaints
From TheJournal.ie
# Complaints

Garda Commissioner admits officers failed to properly investigate child sex abuse case

May 19th 2022, 8:25 PM 22,067 Views 0 Comments

Details of a specific complaint about the garda handling of the allegations were revealed in Gsoc’s annual report.

'Butchered and mutilated': How the government was alerted to out-of-season hedge-cutting last year
# Wildlife Act
From TheJournal.ie
# Wildlife Act

'Butchered and mutilated': How the government was alerted to out-of-season hedge-cutting last year

Mar 23rd 2022, 12:05 AM 48,331 Views 20 Comments
  • Activities of farmers, commercial tree-fellers and a GAA club were among the complaints submitted to the Government.
  • Hedge-cutting and burning is banned every year between 1 March and 31 August under the Wildlife Act.
  • Law aims to protect and maintain wildlife diversity by establishing areas where wildlife can thrive in spring and summer months.
Nursing home complaints: 'Window visits not being permitted' and other Covid concerns
# Nursing Homes
From TheJournal.ie
# Nursing Homes

Nursing home complaints: 'Window visits not being permitted' and other Covid concerns

Jan 4th 2022, 12:05 AM 31,135 Views 11 Comments
  • The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.
  • Dozens of complaints were made throughout the year regarding issues surrounding Covid-19.
  • Other complaints were made over issues such as abuse allegations, building standards and staffing issues.
'Inaccurate' app and 'obvious bias' for Dublin: Complaints sent to Met Éireann in 2021
# Met Éireann
From TheJournal.ie
# Met Éireann

'Inaccurate' app and 'obvious bias' for Dublin: Complaints sent to Met Éireann in 2021

Dec 26th 2021, 12:05 AM 47,434 Views 27 Comments
  • Met Éireann received a large number of complaints regarding its general weather predictions.
  • The forecaster's rainfall radar was repeatedly criticised by users throughout 2020. This was the case again this year.
  • It's app and website also came in for criticism from numerous members of the public.
'In the name of all that is divine': Viewers complain to RTÉ about 'frustrating' Player service
# Complaints
From TheJournal.ie
# Complaints

'In the name of all that is divine': Viewers complain to RTÉ about 'frustrating' Player service

Dec 25th 2021, 6:30 PM 64,987 Views 65 Comments

One viewer described the Player as “annoying, frustrating and useless”.

Complaints from people staying in Dublin homeless hostels jump from 34 in 2020 to 122 in 2021
# Dublin
From TheJournal.ie
# Dublin

Complaints from people staying in Dublin homeless hostels jump from 34 in 2020 to 122 in 2021

Dec 11th 2021, 12:05 AM 22,752 Views 0 Comments
  • The complaints related to drug use, alleged bullying and conditions in the facilities, Órla Ryan reports
  • A number of people reported being harassed or attacked by other residents
  • One person said the bed covers in their hostel were "covered in blood"
Portobello Plaza will no longer be closed off at weekends
# Complaints
From TheJournal.ie
# Complaints

Portobello Plaza will no longer be closed off at weekends

Jun 8th 2021, 5:49 PM 16,374 Views 11 Comments

Documents show local residents had complained to the council about issues including “public urination, defecation, open selling and use of drugs”.

Loophole means 'voluntary' mental health patients have diminished right to appeal detention
# Mental Health
From TheJournal.ie
# Mental Health

Loophole means 'voluntary' mental health patients have diminished right to appeal detention

Apr 20th 2021, 6:00 AM 13,689 Views 2 Comments

It’s been almost six years since reforms of the Ireland’s mental health laws were recommended.

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000
# Complaints
From TheJournal.ie
# Complaints

Ombudsman ordered bank to reimburse money to child's account after father withdrew €66,000

Feb 3rd 2021, 6:15 AM 82,184 Views 44 Comments

The financial services ombudsman has released his decisions from the second half of last year.

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'
# Complaints
From TheJournal.ie
# Complaints

RTÉ received 27 formal complaints after contributor to US inauguration coverage called Joe Biden a 'criminal'

Jan 21st 2021, 7:01 PM 79,089 Views 47 Comments

The broadcaster also received over 90 emails and a number of phone calls with “negative feedback” over the broadcast.

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing
# Allegations
From TheJournal.ie
# Allegations

Nursing home complaints during Covid: Concerns over isolation and lack of social distancing

Jan 2nd 2021, 12:05 AM 30,379 Views 25 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service
# Streaming
From TheJournal.ie
# Streaming

RTÉ says it's striving to improve Player amid complaints about 'frustrating' and 'ridiculous' service

Dec 25th 2020, 5:00 PM 66,484 Views 82 Comments

“To say this is frustrating would be a gross understatement,” one viewer wrote.

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020
# Year In Weather
From TheJournal.ie
# Year In Weather

'Ridiculous' forecasting and 'offensive' lack of Northern Irish coverage: The complaints sent to Met Éireann in 2020

Dec 24th 2020, 12:05 AM 47,087 Views 37 Comments

Some people complained about Met Éireann’s predictions while others took issue with the website.

Children with disabilities waiting years for assessment a violation of their rights, committee to be told
# Children's Rights
From TheJournal.ie
# Children's Rights

Children with disabilities waiting years for assessment a violation of their rights, committee to be told

Dec 1st 2020, 6:15 AM 9,290 Views 9 Comments

Over 6,000 children are currently overdue an assessment of their needs.

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
# Complaints
From TheJournal.ie
# Complaints

Eir CEO says it was a 'mistake' to locate customer care centre in Sligo

Updated Nov 25th 2020, 6:36 PM 118,513 Views 162 Comments

Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.

Over 600 complaints made against barristers and solicitors in six-month period
# Legal Argument
From TheJournal.ie
# Legal Argument

Over 600 complaints made against barristers and solicitors in six-month period

Oct 5th 2020, 2:29 PM 31,793 Views 38 Comments

Over 340 related to alleged misconduct.

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December
# Bai
From TheJournal.ie
# Bai

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December

Jul 29th 2020, 5:12 PM 26,117 Views 10 Comments

The rulings by the BAI were released today.

Gsoc has received 169 complaints from the public over Covid policing measures
# Complaints
From TheJournal.ie
# Complaints

Gsoc has received 169 complaints from the public over Covid policing measures

Updated Jun 9th 2020, 7:46 PM 26,120 Views 39 Comments

Gardaí have used the new Covid powers over 300 times since March.

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People
# Not Happy
From TheJournal.ie
# Not Happy

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People

May 21st 2020, 7:00 AM 90,239 Views 90 Comments

Rights to the show have been purchased in countries including Australia, Canada, and Japan.

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour
# Annual Report
From TheJournal.ie
# Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

May 20th 2020, 12:10 PM 26,577 Views 14 Comments

The Ombudsman received more than 3,600 complaints about public services last year.

RTÉ received 37 informal complaints about first two episodes of Normal People
# TV
From TheJournal.ie
# TV

RTÉ received 37 informal complaints about first two episodes of Normal People

May 1st 2020, 5:43 PM 93,400 Views 132 Comments

The episodes were broadcast last Tuesday night on RTÉ 1.

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog
# Eff Em Radio
From TheJournal.ie
# Eff Em Radio

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog

Apr 15th 2020, 3:23 PM 33,076 Views 45 Comments

In all five cases, the complaints were made by the same person.

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority
# Food Safety
From TheJournal.ie
# Food Safety

A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority

Feb 24th 2020, 12:49 PM 29,269 Views 13 Comments

The FSAI received almost 3,500 complaints in 2019.

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats
# Complaints
From TheJournal.ie
# Complaints

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats

Jan 6th 2020, 7:00 AM 26,723 Views 34 Comments

Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.

11 gardaí investigated for bullying following HR complaints in 2019
# Workplace Issues
From TheJournal.ie
# Workplace Issues

11 gardaí investigated for bullying following HR complaints in 2019

Jan 5th 2020, 8:45 AM 23,577 Views 13 Comments

Statistics on bullying and harassment in the force were released under FOI laws.

Nursing home complaints: Allegations of abusive staff and unexplained injuries
# HIQA
From TheJournal.ie
# HIQA

Nursing home complaints: Allegations of abusive staff and unexplained injuries

Jan 3rd 2020, 12:05 AM 47,544 Views 30 Comments

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy
# By-election Controversy
From TheJournal.ie
# By-election Controversy

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy

Dec 24th 2019, 6:00 AM 15,018 Views 42 Comments

Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019
# Complaints
From TheJournal.ie
# Complaints

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019

Dec 21st 2019, 12:05 AM 38,957 Views 62 Comments

Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service
# Complaints
From TheJournal.ie
# Complaints

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service

Dec 15th 2019, 10:00 PM 55,087 Views 99 Comments

Viewers had issues watching the Rugby World Cup and other programmes.

Multiple senior gardaí under investigation for alleged bullying and harassment
# Bullying
From TheJournal.ie
# Bullying

Multiple senior gardaí under investigation for alleged bullying and harassment

Dec 11th 2019, 12:05 AM 28,386 Views 0 Comments

Official complaints were lodged against these members in the last six months.

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas
# Complaints
From TheJournal.ie
# Complaints

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas

Dec 4th 2019, 12:05 AM 68,173 Views 44 Comments

Earlier this year, footage emerged of altercations involving passengers and Luas security staff.

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints
# Weather Warning
From TheJournal.ie
# Weather Warning

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints

Nov 11th 2019, 5:23 PM 35,650 Views 55 Comments

Some people accused the national weather forecasting service of unnecessarily scaring the public.

Council warns National Children's Hospital contractor about working hour breaches on site
# Complaints
From TheJournal.ie
# Complaints

Council warns National Children's Hospital contractor about working hour breaches on site

Nov 2nd 2019, 12:05 AM 29,833 Views 0 Comments

One local councillor says local residents feel “under siege” from the constant construction work near their homes.

Bus Éireann received more than 12,200 complaints from customers last year
# FOI
From TheJournal.ie
# FOI

Bus Éireann received more than 12,200 complaints from customers last year

Oct 15th 2019, 6:05 AM 20,445 Views 37 Comments

This represents 0.04% of the number of people who travelled on the service that year.

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support
# Complaints
From TheJournal.ie
# Complaints

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support

Oct 1st 2019, 9:01 PM 43,155 Views 48 Comments

The Medical Council said that upcoming legislation will reform the complaints process.

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI
# Bai
From TheJournal.ie
# Bai

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI

Sep 24th 2019, 8:42 PM 18,891 Views 21 Comments

One complainant argued the programme was “harmful to transgender people”.

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign
# ASAI
From TheJournal.ie
# ASAI

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign

Sep 6th 2019, 6:10 AM 18,481 Views 36 Comments

Complainants considered references to the word to be offensive and unnecessary.

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