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#Complaints

From TheJournal.ie Over 600 complaints made against barristers and solicitors in six-month period Legal Argument

Over 600 complaints made against barristers and solicitors in six-month period

Over 340 related to alleged misconduct.

From TheJournal.ie Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December Bai

Broadcasting regulator rejects 12 complaints made against RTÉ and Newstalk since December

The rulings by the BAI were released today.

From TheJournal.ie Gsoc has received 169 complaints from the public over Covid policing measures Complaints

Gsoc has received 169 complaints from the public over Covid policing measures

Gardaí have used the new Covid powers over 300 times since March.

From TheJournal.ie Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People Not Happy

Over 50 viewers contact RTÉ over 'disappointment and unhappiness' with Normal People

Rights to the show have been purchased in countries including Australia, Canada, and Japan.

From TheJournal.ie Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour Annual Report

Complaint to Ombudsman after social housing tenant deemed to have sent 'insulting' tweet about neighbour

The Ombudsman received more than 3,600 complaints about public services last year.

From TheJournal.ie RTÉ received 37 informal complaints about first two episodes of Normal People TV

RTÉ received 37 informal complaints about first two episodes of Normal People

The episodes were broadcast last Tuesday night on RTÉ 1.

From TheJournal.ie Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog Eff Em Radio

Five separate complaints over use of 'f*ck', 'sh*t' and 'Jesus Christ' rejected by watchdog

In all five cases, the complaints were made by the same person.

From TheJournal.ie A caterpillar in pork chops and a snail in a whole chicken: Last year was a busy one for the food safety authority Food Safety
From TheJournal.ie Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats Complaints

Irish Rail introducing measures to deal with reservations not appearing over pre-booked seats

Customers have expressed frustration at their reservation name or number not appearing above the seat they have booked.

From TheJournal.ie 11 gardaí investigated for bullying following HR complaints in 2019 Workplace Issues

11 gardaí investigated for bullying following HR complaints in 2019

Statistics on bullying and harassment in the force were released under FOI laws.

From TheJournal.ie Nursing home complaints: Allegations of abusive staff and unexplained injuries HIQA

Nursing home complaints: Allegations of abusive staff and unexplained injuries

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

From TheJournal.ie 'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy By-election Controversy

'I expect more from you': Letters of complaint sent to the Taoiseach called on him to drop Verona Murphy

Leo Varadkar admits that the Verona Murphy controversy has caused reputational damage to Fine Gael.

From TheJournal.ie 'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019 Complaints

'Abysmal' forecasting and 'embarrassing' alerts: The complaints sent to Met Éireann in 2019

Some people took offence that the North isn’t included in forecasts, while others hit out at the new website.

From TheJournal.ie RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service Complaints

RTÉ 'committed' to improving Player after complaints about 'frustrating' and 'unusable' service

Viewers had issues watching the Rugby World Cup and other programmes.

From TheJournal.ie Multiple senior gardaí under investigation for alleged bullying and harassment Bullying

Multiple senior gardaí under investigation for alleged bullying and harassment

Official complaints were lodged against these members in the last six months.

From TheJournal.ie 'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas Complaints

'A volatile and dangerous situation': Passengers file complaints about security staff on the Luas

Earlier this year, footage emerged of altercations involving passengers and Luas security staff.

From TheJournal.ie Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints Weather Warning

Met Éireann blames media for 'over-sensationalising' Storm Lorenzo after receiving complaints

Some people accused the national weather forecasting service of unnecessarily scaring the public.

From TheJournal.ie Council warns National Children's Hospital contractor about working hour breaches on site Complaints

Council warns National Children's Hospital contractor about working hour breaches on site

One local councillor says local residents feel “under siege” from the constant construction work near their homes.

From TheJournal.ie Bus Éireann received more than 12,200 complaints from customers last year FOI

Bus Éireann received more than 12,200 complaints from customers last year

This represents 0.04% of the number of people who travelled on the service that year.

From TheJournal.ie Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support Complaints

Ciara Kelly calls for Medical Council reform after 'vexatious' complaints over HPV vaccine support

The Medical Council said that upcoming legislation will reform the complaints process.

From TheJournal.ie Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI Bai

Three complaints about RTÉ Prime Time's report on transgender issues rejected by BAI

One complainant argued the programme was “harmful to transgender people”.

From TheJournal.ie Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign ASAI

Two complaints against online bank upheld over offensive use of word 'bulls**t' in ad campaign

Complainants considered references to the word to be offensive and unnecessary.

From TheJournal.ie Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim Complaints

Toyota hybrid campaign falls foul of ad watchdog after misleading cost-saving claim

No indication was given in the advertisement that the amount of money saved by purchasing the car was variable.

From TheJournal.ie 'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities Confidential Recipient

'They feel there's an unreasonable effort to control them': Watchdog concern over HSE treatment of people with disabilities

In 2018, 206 complaints or concerns were received by Confidential Recipient for Vulnerable Persons.

From TheJournal.ie Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail Off The Rails

Topless teens, sexual harassment and aerosol flamethrowers: Dart users' complaints to Irish Rail

A new text alert system for complaining about anti-social behaviour on the service was launched this month.

From TheJournal.ie Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints Tracker Mortgage Scandal

Lenders expected to row back after rebuke from ombudsman over tracker mortgage complaints

Ger Deering this week revealed 500 complaints could be impacted by banks’ use of time limit clauses.

From TheJournal.ie Nursing home complaints: Allegations of sexual assault and unexplained injuries Allegations

Nursing home complaints: Allegations of sexual assault and unexplained injuries

The allegations are contained in documents released to TheJournal.ie under the Freedom of Information Act.

From TheJournal.ie Banks use time limit to challenge tracker mortgage complaints to Ombudsman Tracker Scandal

Banks use time limit to challenge tracker mortgage complaints to Ombudsman

Ombudsman Ger Deering said up to 500 customers could be affected by these challenges.

From TheJournal.ie Bad smells at waste sites led to hundreds of complaints to the EPA last year Odour

Bad smells at waste sites led to hundreds of complaints to the EPA last year

The complaints were outlined in EPA’s industrial and waste licence enforcement report, launched today.

From TheJournal.ie Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules ASAI

Sunday Business Post ad about 'young and dynamic team of journalists' was ageist, watchdog rules

A complaint about a radio ad for the newspaper was made to the ASAI.

From TheJournal.ie 'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting Wildlife Act

'A massacre of nature': How members of the public alerted the government to out-of-season hedge cutting

A selection of complaints was released under the Freedom of Information Act.

From TheJournal.ie Garda did not investigate rape complaint despite being reminded 15 times Complaints

Garda did not investigate rape complaint despite being reminded 15 times

The case was detailed in GSOC’s latest annual report.

From TheJournal.ie RTÉ received 31 complaints about a mannequin giving birth on the Late Late Show Lucina

RTÉ received 31 complaints about a mannequin giving birth on the Late Late Show

The simulator is used by RCSI medical students to prepare them for the real-life labour ward.

From TheJournal.ie Superintendents reject Gsoc claim they could be accused of cover-ups in investigations of gardaí Garda Ombudsman

Superintendents reject Gsoc claim they could be accused of cover-ups in investigations of gardaí

Gsoc chairperson Judge Mary Ellen Ring said An Garda Síochana runs the risk of undermining public trust in the force.

From TheJournal.ie Driving testers accused of being 'rude', 'condescending' and 'inappropriate' in complaints to RSA Driving Test

Driving testers accused of being 'rude', 'condescending' and 'inappropriate' in complaints to RSA

Complaints include drivers being told to disregard speed limits and testers getting into shouting matches.

From TheJournal.ie Tayto fall foul of ad rules for Facebook posts encouraging excessive consumption Largo Foods

Tayto fall foul of ad rules for Facebook posts encouraging excessive consumption

One of the offending posts featured a sharing pack of Mighty Munch and a message from a “sound spud” who said he would not be sharing.

From TheJournal.ie Ross O'Carroll Kelly column did not 'promote negative hatred' towards English people - Press Ombudsman Press Ombudsman

Ross O'Carroll Kelly column did not 'promote negative hatred' towards English people - Press Ombudsman

A complaint against The Irish Times’ column, published in February, was not upheld.

From TheJournal.ie Air Corps members tried to warn superiors about Lisa Smith's radicalisation Jihadi Bride

Air Corps members tried to warn superiors about Lisa Smith's radicalisation Exclusive

They were accused of bullying her.

From TheJournal.ie Ten complaints made against senior garda in four-year period Complaints

Ten complaints made against senior garda in four-year period Exclusive

The station in question is facing what has been described by multiple sources as a “serious morale” problem.

From TheJournal.ie Over 200,000 people have been through JobPath, but only 11,000 have held down jobs for over a year Jobseekers

Over 200,000 people have been through JobPath, but only 11,000 have held down jobs for over a year

Minister for Social Protection Regina Doherty says the government has a legally binding contract with the operators that it must honour.

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