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Dublin: 2 °C Sunday 17 November, 2019

#customer care

From TheJournal.ie Customers complain over widespread Vodafone broadband outage Outage

Customers complain over widespread Vodafone broadband outage

Vodafone has confirmed that there was an issue with the provider’s fixed broadband this morning.

From TheJournal.ie 'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma Failure To Communicate

'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma

Customers stranded in airports across the continent have vented at the perceived lack of communication from the airline as to what was going on.

From TheJournal.ie ‘Not good enough’ - KBC customers left frustrated as payments delayed Payment Failure

‘Not good enough’ - KBC customers left frustrated as payments delayed

Customers have reported previous problems with payments before Bank Holiday weekends

9 of the sassiest customer care comebacks on social media

Don’t mess with these brands.

A bacon lover penned this hilariously dramatic rant to Tesco about a missing rasher

Don’t mess around with people’s bacon, Tesco. Bacon is serious business.

Cable company apologise for calling woman 'c**t' in cancellation notice

Well that’s not even nearly her right name.

Tesco's Facebook page is the best thing ever

Plus, the issue that should be the retailer’s top priority.

From TheJournal.ie Vodafone 'will continue to engage' with union over customer care jobs Vodafone

Vodafone 'will continue to engage' with union over customer care jobs

CWU members yesterday voted in favour of industrial action over Vodafone’s plans to move certain functions to Newry.

From TheJournal.ie Four shortlisted for Ireland's friendliest business Friendly Business

Four shortlisted for Ireland's friendliest business

Award will be given to business judged to excel in customer care, shop layout and other factors that lead to good consumer experience.