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#customer care

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company
# Customer Care
From TheJournal.ie
# Customer Care

Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company

Nov 20th 2020, 12:26 PM 28,594 Views 81 Comments

TDs offices have been inundated with poor customer service complaints from constituents.

Customers complain over widespread Vodafone broadband outage
# Outage
From TheJournal.ie
# Outage

Customers complain over widespread Vodafone broadband outage

Jul 1st 2018, 2:07 PM 27,812 Views 49 Comments

Vodafone has confirmed that there was an issue with the provider’s fixed broadband this morning.

'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma
# Failure To Communicate
From TheJournal.ie
# Failure To Communicate

'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma

Mar 8th 2018, 12:05 AM 47,969 Views 65 Comments

Customers stranded in airports across the continent have vented at the perceived lack of communication from the airline as to what was going on.

‘Not good enough’ - KBC customers left frustrated as payments delayed
# Payment Failure
From TheJournal.ie
# Payment Failure

‘Not good enough’ - KBC customers left frustrated as payments delayed

Jun 2nd 2017, 2:05 PM 16,695 Views 16 Comments

Customers have reported previous problems with payments before Bank Holiday weekends

A mouldy pizza base from Tesco made for one hilariously clueless Twitter exchange
# Dammit Linda
# Dammit Linda

A mouldy pizza base from Tesco made for one hilariously clueless Twitter exchange

Jan 7th 2016, 6:51 PM 10,455 Views 2 Comments

Poor Linda…!

A Tesco manager's act of kindness towards a cancer patient is going super viral
# Customer Care
# Customer Care

A Tesco manager's act of kindness towards a cancer patient is going super viral

Sep 25th 2015, 6:24 PM 6,028 Views 2 Comments

Lovely people all round. :)

9 of the sassiest customer care comebacks on social media
# Owned
# Owned

9 of the sassiest customer care comebacks on social media

Aug 31st 2015, 9:30 PM 17,273 Views 1 Comment

Don’t mess with these brands.

A bacon lover penned this hilariously dramatic rant to Tesco about a missing rasher
# Rinding Me Up
# Rinding Me Up

A bacon lover penned this hilariously dramatic rant to Tesco about a missing rasher

Jul 21st 2015, 10:09 PM 5,845 Views 0 Comments

Don’t mess around with people’s bacon, Tesco. Bacon is serious business.

Cable company apologise for calling woman 'c**t' in cancellation notice
# Customer Care
# Customer Care

Cable company apologise for calling woman 'c**t' in cancellation notice

Feb 20th 2015, 1:50 PM 4,907 Views 1 Comment

Well that’s not even nearly her right name.

Tesco's Facebook page is the best thing ever
# Cold Cuts
# Cold Cuts

Tesco's Facebook page is the best thing ever

Jan 30th 2013, 10:59 AM 22,135 Views 32 Comments

Plus, the issue that should be the retailer’s top priority.

Vodafone 'will continue to engage' with union over customer care jobs
# Vodafone
From TheJournal.ie
# Vodafone

Vodafone 'will continue to engage' with union over customer care jobs

Apr 26th 2012, 9:58 AM 1,947 Views 13 Comments

CWU members yesterday voted in favour of industrial action over Vodafone’s plans to move certain functions to Newry.

Four shortlisted for Ireland's friendliest business
# Friendly Business
From TheJournal.ie
# Friendly Business

Four shortlisted for Ireland's friendliest business

Sep 28th 2011, 2:40 PM 1,527 Views 10 Comments

Award will be given to business judged to excel in customer care, shop layout and other factors that lead to good consumer experience.