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Dublin: 7 °C Saturday 4 February, 2023

# customer care

All time
# customer care
Tánaiste expects Eir customer care 'to improve' after meeting with telecoms company
TDs offices have been inundated with poor customer service complaints from constituents.
# Outage
Customers complain over widespread Vodafone broadband outage
Vodafone has confirmed that there was an issue with the provider’s fixed broadband this morning.
# failure to communicate
'It was pretty appalling' - Aer Lingus communication slammed by Irish stranded across Europe during Storm Emma
Customers stranded in airports across the continent have vented at the perceived lack of communication from the airline as to what was going on.
# payment failure
‘Not good enough’ - KBC customers left frustrated as payments delayed
Customers have reported previous problems with payments before Bank Holiday weekends
# dammit linda
A mouldy pizza base from Tesco made for one hilariously clueless Twitter exchange
Poor Linda…!
# customer care
A Tesco manager's act of kindness towards a cancer patient is going super viral
Lovely people all round. :)
# owned
9 of the sassiest customer care comebacks on social media
Don’t mess with these brands.
# rinding me up
A bacon lover penned this hilariously dramatic rant to Tesco about a missing rasher
Don’t mess around with people’s bacon, Tesco. Bacon is serious business.
# customer care
Cable company apologise for calling woman 'c**t' in cancellation notice
Well that’s not even nearly her right name.
# Cold Cuts
Tesco's Facebook page is the best thing ever
Plus, the issue that should be the retailer’s top priority.
# Vodafone
Vodafone 'will continue to engage' with union over customer care jobs
CWU members yesterday voted in favour of industrial action over Vodafone’s plans to move certain functions to Newry.
# friendly business
Four shortlisted for Ireland's friendliest business
Award will be given to business judged to excel in customer care, shop layout and other factors that lead to good consumer experience.