This site uses cookies to improve your experience and to provide services and advertising. By continuing to browse, you agree to the use of cookies described in our Cookies Policy. You may change your settings at any time but this may impact on the functionality of the site. To learn more see our Cookies Policy.
OK
Dublin: 13 °C Monday 14 October, 2019
Advertisement

BOI wants customers to choose its... hold music

Tired of the same old hold music when you ring Bank of Ireland? Well the bank is now giving customers their say on what it should be.

Image: PA/PA Archive/Press Association Images

HOLD MUSIC IS often the bane of customers’ lives – when you’re on hold to a bank the last thing you want to hear is a version of Flying Without Wings played on the pan pipes.

Now Bank of Ireland wants its customers to have their say on what hold music it should have, with a poll on Boards.ie offering them the chance to choose their favourite.

The poll has three options:

  • Rachmaninov – Rhapsody

(ttag/Youtube)

  • Mozart – Piano Concerto No 21

(poloshia/Youtube)

  • Bach – Air on the G String

(Mozafunkula/Youtube)

So far, Mozart is winning – you can have your say by visiting the thread here on Boards.ie. The option with the most votes at 3pm on Friday 6 July will be declared the winner.

Last month the bank announced that it had appointed a team that has been specially trained to interact with customers across social media sites Facebook, Twitter and Boards.ie.

The forum and Bank of Ireland Twitter account are staffed between 9am and 5pm.

Read: BOI appoints team to engage across Facebook, Twitter and Boards.ie>

  • Share on Facebook
  • Email this article
  •  

Read next:

COMMENTS (39)