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Dublin: 6 °C Wednesday 13 December, 2017
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Tesco probably regrets asking this customer to 'elaborate' on his complaint

Oh he elaborated, all right.

TESCO HAVE BEEN masters at dealing with complaints this week, but they have to admit they were bested by this customer right here.

Twitter user Aaron (@Aarondswift) purchased a very disappointing bag of carrot batons, and let them know that much:

Tesco responded a few minutes later, asking Aaron if he could ‘elaborate’ on the issue over direct message.

Perhaps they now regret their choice of words.

Aaron took their request extremely seriously – he took a ‘representative cross section’ of the batons from the packet and went through exactly what was wrong with each one, sparing no detail.

CmiaPjWWIAAGa5o Source: Twitter/@aarondswift

Some of his quibbles about the carrots include:

Hacked to bits
Yep! That one is GREEN
This one actually squelches. Also has white mould

Very, very poor batons.

To their credit, Tesco apologised for the bad quality of the carrots and offered him a refund. Aaron, meanwhile, has appointed himself chief carrot baton consultant:

We trust you to ensure a ‘squelchy’ baton never finds its way into our bag of carrots again, Aaron.

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