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An Irish girl wrote IKEA this perfect email about a dressing gown (and their response was A++)


Source: kazamatsuri/IKEA

DUBLINER KELLY Earley, aka @donlothario on Twitter, wrote an email to IKEA last week.

It concerned her struggle to buy a NJUTA dressing gown/bathrobe.

Source: ikea

And it was a literary masterpiece. It begins with an introduction.

Dear IKEA,

I have been behind you from day one. Many of my family members don’t “get” IKEA. I have scoffed at comment made by the people I love which claimed that your store layout was confusing and tedious. I could not see what they saw. Every trip to IKEA was enjoyable, moderate exercise to me… I was once the person who stopped at almost every display and forced my loved ones to sit down in them with me and pretend that we lived in them.

Source: @donlothario

Then moves on to an account of her epic trip to buy the aforementioned NJUTA bathrobe. Please, read the whole thing.

Everything was going according to plan until I reached the textiles floor… I did one more thorough inspection of the towel section and it became clear that I couldn’t do this alone.

Source: @donlothario

I opened door after door in the bathroom section and found nothing except a few towels and face cloths. My sister called me and told me she had just paid and to hurry up.

On the 5th of July 2015, for the first time in my life, I left IKEA with a heavy heart.

Source: @donlothario

Kelly returned home, sent her email, and thought that was the end of it. BUT NO.

Ikea had a surprise in store.

Source: @donlothario

IKEA! Kelly! A love story that may now continue!

Source: Perezhilton

God bless us, every one.

Quiz: IKEA product or Swedish slang for masturbation?>

More: This guy tried to destroy a €7 IKEA table but failed spectacularly>

About the author:

Michael Freeman

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