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Dublin: 8 °C Saturday 4 April, 2020

This Starbucks barista used sign language to help a drive-thru customer

And has been hailed a hero.

rebeccaking Source: Facebook/Rebecca King

A STARBUCKS CUSTOMER in the US has gone incredibly viral today thanks to the helpfulness of her barista.

Rebecca King, above, is deaf and last week realised that her local Starbucks drive-thru allowed her to order by sign language through a video screen.

So she shared the video of her ordering to Facebook on Wednesday and it’s caught fire – being viewed by over 7 million people already:

Source: MOVIE & STARS/YouTube

She shared the positive experience with the words:

Starbucks! This is what I’m talking about!
Share it away! We can change the world!

Rebecca rolled up to the regular ordering spot and the barista popped up on screen

barista1 Source: Facebook/Rebecca King

And she took took down every order perfectly

backatyou Source: Facebook/Rebecca King

The barista’s name is Katie Wyble, and she told Buzzfeed that she is fluent in sign language and is only delighted to be at the centre of such a positive video:

I am so happy and blessed to be a part of it. I’m so happy to help the Deaf community get more exposure. I can’t wait to see more companies utilising this technology to provide better customer service. It’s so cool.

Starbucks also said in a statement that this particular location in Florida is close to a deaf and blind school so it has “worked to accommodate these customers.”

Well played <3

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About the author:

David Elkin

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