This site uses cookies to improve your experience and to provide services and advertising. By continuing to browse, you agree to the use of cookies described in our Cookies Policy. You may change your settings at any time but this may impact on the functionality of the site. To learn more see our Cookies Policy.
Dublin: 7 °C Sunday 13 October, 2019

This Irish girl managed to get Three to sort out their 'no fadas' policy


A FEW WEEKS ago, Caoimhe Ní Chathail found herself in a spot of bother while filling out a form on Three’s website.

The form refused to recognise her surname as it contained a fada. When Ní Chathail complained about this to Three’s customer service, she was advised to try entering her name in English.


download (1) Source: ThreeCare/Twitter

That suggestion didn’t go down too well with people on Twitter and Three subsequently apologised for the “embarrassing slip-up”.

At the time, Ní Chathail vowed to pursue with Three and just two weeks later, it seems that she’s gotten some results.

Yesterday, she received an e-mail from Three informing her that the issue has been resolved and that people with fadas in their name will no longer be told that their name is “invalid”.

Three told Ní Chathail that they were “delighted” to have come up with a solution to the problem.

caome Source: ThreeCare/Twitter

Now it’s time for the rest of technology to catch up.

DailyEdge is on Snapchat! Tap the button below to add!

  • Share on Facebook
  • Email this article

About the author:

Amy O'Connor

Read next: