Thursday 28 January, 2021
Customers have reported getting refunds after couriers temporarily paused their services for UK websites.
The regulator said Eir customers have experienced “unacceptable” waiting times.
Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.
The company wants 2019 to be the “year of the customer”.
Names not appearing above pre-booked seats has been an issue for some time.
Edmund Honohan: ‘What kind of a way is that for a bank to approach its customers?’
A customer care representative said that more funding was needed to reduce overcrowding.
Two business owners told us why they’ve done it.
Well, they did ask if he needed anything else…
The company said the issue with calls and texts was due to a fault occurring on a third party network.
He was on hold from 3.30pm to 11pm. HOW.
Lovely people all round. :)
The tickets are being sold on Ticketmaster-owned Seatwave for all four Dublin shows.
Intercom, the “Whatsapp of customer service”, have announced a huge funding and jobs coup… with a cartoon.
O’Hare said he’s disappointed in the customer service.
Excellent work, Morrisons.
Your move, Ryanair…
She no longer works there, surprisingly enough.
A restaurant called customers “cheap trash” after they gave a bad review.
Graeme is our new favourite customer service agent.
Pity the poor, overworked Ryanair Twitter operator.
The Ferbane branch is one of 14 being closed by Ulster Bank.
Shall we compare thee to salted popcorn?
Lessons in customer service, eh?
Here’s some smart advice for your company from the billionaire.
[Insert apology here]
Just disconnect their internet already.
This is what we like to hear.
The value of Ireland’s ‘switching economy’ is thought to be around €13 billion annually.
Who knew it could be so hard to speak to another human being?
Ryanair customers feeling the love – because social media has the power to make or break the business.
You’d want to remember your pleases and thank yous or you’ll pay a pretty price.
Michael O’Leary gets his hands dirty and checks Ryanair passangers boarding passes at Terminal 1 today.
The Ryanair boss was prompted to reintroduce pre-booked seats after travelling with his own family.
Yes, you read that right. We’re not sure what’s going on either.
