Dublin: 12 °C Friday 24 May, 2024

# customer service

Last year
RTÉ places dead last in customer experience rankings
All time
'It's like buying from China or the US': Brexit causes issues for Irish ordering online from UK
Two-thirds of complaints dealt with by telecoms regulator so far this year came from Eir customers
Eir CEO says it was a 'mistake' to locate customer care centre in Sligo
Bus Éireann to give all drivers customer service training for a 'step change' in satisfaction levels
Extra staff planned for Irish Rail trains to help deal with seating issues
High Court Master lashes KBC and tells father in arrears to write to Taoiseach
'Unless the government allocate funds... there is no easy solution': Irish Rail responds to overcrowding complaint
"It's the future": Restaurants and cafés are cracking down on smoking outside
18 everyday moments that are guaranteed to send you into an irrational rage
A hotel went above and beyond to fulfill this customer's very special Jeff Goldblum request
Virgin apologises to mobile customers who experienced hours-long outage
This guy live-tweeted his 8 hour long customer service call from hell
This Facebook joker was crushed by a supermarket in an excellent Eminem battle
A Tesco manager's act of kindness towards a cancer patient is going super viral
U2 tickets aren't on sale yet but they're ALREADY going for €1,000 online
This startup founded by Irish guys is about to be HUGE... and they found a pretty unique way to tell people
Ryanair passenger forced to sit next to vomit on 1.5 hour flight says he was 'definitely conscious of the smell'
A guy complained to a supermarket about 'uneven' bread and got the best response
Passengers get stuck on runway, so airline orders pizza for everyone
This Starbucks employee absolutely lost it at a customer and is now a viral sensation
11 excellent examples of customer service done right
Poll: Is the customer always right?
Irish guy has loveliest web chat ever with Optical Express customer service agent
Legendary hotel concierge decorate guest's room with photos of Nic Cage
Ryanair's Twitter account just fell for the oldest Ryanair joke in the book
These Offaly protesters don't want the only bank in their town closed
Students complain to Tesco with a sonnet and get a wonderfully poetic reply
This clothing brand burned a customer on Twitter, and their response is going viral
Why Richard Branson prank-called his own company to speak with Richard Branson
Airline responds to customer complaint with worst apology letter ever
This customer call from hell will drive you absolutely crazy
Heartwarming Facebook post shows why Boots Blanchardstown is the best
I'll take my business elsewhere: three quarters of Irish people switch service providers
All the hellish stages you go through when calling Customer Service
Column: Michael O'Leary turned Santa because he had to
Paul Allen
French coffee shop bases prices on customers' politeness
Michael O'Leary takes customer service to a new level by checking boarding passes himself
'Warm and cuddly' or 'harsh and caustic': Are we seeing Michael O'Leary 2.0?
Ryanair to cut fees and bring in quiet flights. No, seriously.