# customer-service - Tuesday 19 January, 2021
# Uk Websites
From TheJournal.ie
# Uk Websites
Customers have reported getting refunds after couriers temporarily paused their services for UK websites.
# customer-service - Wednesday 9 December, 2020
# Customer Service
From TheJournal.ie
# Customer Service
The regulator said Eir customers have experienced “unacceptable” waiting times.
# customer-service - Wednesday 25 November, 2020
# Complaints
From TheJournal.ie
# Complaints
Carolan Lennon has since clarified her remarks and said Eir is “committed to Sligo”.
# customer-service - Sunday 18 November, 2018
# Year Of The Customer
From TheJournal.ie
# Year Of The Customer
The company wants 2019 to be the “year of the customer”.
# customer-service - Sunday 11 February, 2018
# RESERVED SEATS
From TheJournal.ie
# RESERVED SEATS
Names not appearing above pre-booked seats has been an issue for some time.
# customer-service - Saturday 11 November, 2017
# Dear Leo
From TheJournal.ie
# Dear Leo
Edmund Honohan: ‘What kind of a way is that for a bank to approach its customers?’
# customer-service - Friday 20 October, 2017
# Commuters
From TheJournal.ie
# Commuters
A customer care representative said that more funding was needed to reduce overcrowding.
# customer-service - Sunday 29 January, 2017
# Lights Out
From TheJournal.ie
# Lights Out
Two business owners told us why they’ve done it.
# customer-service - Tuesday 11 October, 2016
# customer-service - Thursday 22 September, 2016
# More Jeff
# More Jeff
Well, they did ask if he needed anything else…
# customer-service - Friday 1 July, 2016
# Sorry
From TheJournal.ie
# Sorry
The company said the issue with calls and texts was due to a fault occurring on a third party network.
# customer-service - Friday 18 December, 2015
# While On Hold
# While On Hold
He was on hold from 3.30pm to 11pm. HOW.
# customer-service - Tuesday 29 September, 2015
# Sketti
# Sketti
Winning, Woolies.
# customer-service - Friday 25 September, 2015
# customer-service - Thursday 10 September, 2015
# Booty-ful Day
From TheJournal.ie
# Booty-ful Day
The tickets are being sold on Ticketmaster-owned Seatwave for all four Dublin shows.
# customer-service - Thursday 27 August, 2015
# Future's Bright
From TheJournal.ie
# Future's Bright
Intercom, the “Whatsapp of customer service ”, have announced a huge funding and jobs coup… with a cartoon.
# customer-service - Tuesday 18 August, 2015
# Sick
From TheJournal.ie
# Sick
O’Hare said he’s disappointed in the customer service .
# customer-service - Thursday 18 June, 2015
# customer-service - Wednesday 27 May, 2015
# Crowd Pleaser
From TheJournal.ie
# Crowd Pleaser
Your move, Ryanair…
# customer-service - Monday 18 May, 2015
# Epic Rant
# Epic Rant
She no longer works there, surprisingly enough.
# customer-service - Tuesday 12 May, 2015
# customer-service - Wednesday 4 March, 2015
# Your Say
From TheJournal.ie
# Your Say
A restaurant called customers “cheap trash” after they gave a bad review.
# customer-service - Thursday 5 February, 2015
# Fast Friends
# Fast Friends
Graeme is our new favourite customer service agent.
# customer-service - Wednesday 28 January, 2015
# customer-service - Tuesday 30 December, 2014
# Baggage Charges
# Baggage Charges
Pity the poor, overworked Ryanair Twitter operator.
# customer-service - Friday 19 December, 2014
# Ferbane
From TheJournal.ie
# Ferbane
The Ferbane branch is one of 14 being closed by Ulster Bank.
# customer-service - Wednesday 26 November, 2014
# At Your Serivce
# At Your Serivce
Shall we compare thee to salted popcorn?
# customer-service - Sunday 19 October, 2014
# Regrets
# Regrets
Lessons in customer service , eh?
# customer-service - Saturday 20 September, 2014
# The Customer Is Always Right
From TheJournal.ie
# The Customer Is Always Right
Here’s some smart advice for your company from the billionaire.
# customer-service - Thursday 31 July, 2014
# Facepalm
# Facepalm
[Insert apology here]
# customer-service - Tuesday 15 July, 2014
# Intense Rage
# Intense Rage
Just disconnect their internet already.
# customer-service - Friday 4 July, 2014
# Boots
# Boots
This is what we like to hear.
# customer-service - Monday 26 May, 2014
# Switcheroo
From TheJournal.ie
# Switcheroo
The value of Ireland’s ‘switching economy’ is thought to be around €13 billion annually.
# customer-service - Wednesday 19 March, 2014
# Call Me Maybe
# Call Me Maybe
Who knew it could be so hard to speak to another human being?
# customer-service - Thursday 12 December, 2013
# Opinion
From TheJournal.ie
# Opinion
Ryanair customers feeling the love – because social media has the power to make or break the business.
# customer-service - Wednesday 11 December, 2013
# Please And Thanks
# Please And Thanks
You’d want to remember your pleases and thank yous or you’ll pay a pretty price.
# customer-service - Friday 6 December, 2013
# Customer Service
From TheJournal.ie
# Customer Service
Michael O’Leary gets his hands dirty and checks Ryanair passangers boarding passes at Terminal 1 today.
# customer-service - Thursday 14 November, 2013
# Customer Service
From TheJournal.ie
# Customer Service
The Ryanair boss was prompted to reintroduce pre-booked seats after travelling with his own family.
# customer-service - Friday 25 October, 2013
# All Change
From TheJournal.ie
# All Change
Yes, you read that right. We’re not sure what’s going on either.
# customer-service - Saturday 5 October, 2013
# Aaargh
# Aaargh
It’s hard out there.